Motorola says Android 7.0 Nougat for the Moto X Pure Edition is in “final field testing”

No, the Moto X Pure Edition doesn’t have Android 7.0 Nougat despite what you’ve heard.

It’s been a very bumpy path for owners of the Moto X Pure Edition who’ve wait so long for the software update. Google released Nougat almost an entire year ago, and the 2015 that runs stock Android is still without it. Back in January, Lenovo said the software update for Nougat arrive by the end of 2017’s second quarter. Well, it’s the final day of June and the Moto X Pure Edition remains on Android 6.0 Marshmallow with a dated security patch level.

Testing for the software update, however, began in late March. A soak test was distributed through the Motorola Feedback Network. Yet, months later, nothing official is widely available. This is despite Lenovo posting release notes for Nougat the Moto X Pure Edition on the Motorola site in late April. The software update, according to the release notes, is live and rolling out but not a single person has confirmed it on their phone.

We decided to get in touch with Lenovo and see what’s going on. While a response was provided, no explanation for the confusion was given.

A Moto spokesperson told Talk Android the following:

“We’re in final field testing and North America is preparing for carrier approvals.”

All we know at this point is that, yes, Lenovo is testing Nougat on the phone. The company isn’t providing a timetable like it did earlier this year, though. That’s likely because it doesn’t want to give false hope and disappointment customers.

We’ll believe Nougat is on the Moto X Pure Edition when we actually see it ourselves.

About the Author: Justin Herrick

Born and raised in New Jersey, Justin is a graduate of Fairleigh Dickinson University where he studied marketing with a focus on digital marketing. He's very talkative and enjoys discussing anything from technology and sports to video games and television. As for Justin's current device rotation, he carries around the Google Pixel and Nexus 9. In the rare case that his phone or tablet is not in his hand, he is either flicking through cards on his Moto 360 (2015) or typing away on the Microsoft Surface Book. Justin is patiently waiting for the day that Google replicates the Galaxy Nexus with modern day specifications.

  • Darcy

    Lenovo doesn’t want to give false hope and disappointment to customers, in regards to the Android 7 Nougat update for the Moto X Pure/Style?!! I think it’s well and truly too late for that!!! By several months!

    • John Campbell

      Agreed! after buying 5 motorola phones in the last 3 years for my family. This MotoX pure is my last. Decent phone overall, but horrible upgrade schedule.

      • Darcy

        Yes, I feel the same way. I’ve had 4 Motorola devices which were well made, but the sub standard customer service and the dreadful software updates, will more than likely mean my next device will possibly be a Nokia android.

      • James Milligan

        Right there with you John. My MXPE will be my last purchase from Moto/Lenovo. The Moto Z with the pointless “mods” proves that the company is just doing cash grabs from now on. Expensive add-ons that will only work with your current phone until you upgrade in 18-24 months? I’ll pass.

  • Draken Blackknight

    1) Root.
    2) Install LineageOS.
    3) Enjoy Nougat.

    • Darcy

      Yes you’re right, and I have thought about it, but I’m afraid I’ll botch it and wreck my Moto X Style in the process. Mind you if I did root my Android, I could enable the notification LED, choose my own boot animation and have a Google free Android.

  • KISSman

    Wouldn’t it be nice if the company had a more open line of communication with its customers? You guys were lucky to get a one line response of substance. The customers who actually buy their Moto phones haven’t been as lucky. Even though this update is taking forever, I’d feel better about the company if they just were honest and kept us in the loop.

    It’s been pretty frustrating waiting around while getting no answers from Lenovo and it just seems like a terrible way to do business — especially given how easy it would be to swear Moto phones off forever and to buy other branded phones going forward.

    • Justin_Herrick

      Totally understand. The transparency has been awful, and I say that as someone who owns the Moto X Pure Edition as well.

      • James Milligan

        I tried calling Moto myself on the 30th and the support tech suggested that I should, “call Google” for more information on a release date! I assured him that Google has done their job when they released Nougat almost a year ago. Then he tried to blame it on my carrier. Wrong again buddy, carriers have nothing to do with it on the MXPE. It really ticks me off when these guys just play pass the buck with these issues just to get you off the line.

  • Gary Morgan

    Count me in the growing legions of people who will not be buying a Lenovo/Moto device again. Feeling a bit betrayed.

    • James Milligan

      Me too. Not that I want to jump over to the Samsung camp and have a time bomb in my pocket, but now that Moto belongs to Lenovo the quality has gone downhill and support is non-existent.

  • stevematdavies

    What a pointless article, expecting an in depth interview , but got a puff piece, absolutely no depth or information suggested by the title.

    • Justin_Herrick

      How’s it a puff piece? We reached out to Motorola for a comment. We didn’t fly to Chicago for a sit-down interview or call them on the phone to talk about a software update for a phone from 2015. I own the Moto X Pure Edition like many others, so I reached out for a statement. They provided a statement in return.

      • stevematdavies

        I understand that, but seeing the reply was equally lacking in any real content, was it really substance for an article? The title leads one to believe there was far more introspect.

        Perhaps my reply was a tad pedantic, however I am somewhat tired of the increasing amount of so called android news, that simply turns out to be nothing but regurgitation of the same hand off nonsense. Its no fault of reporters such as yourselves, but arent you falling to the same old manufacturers hand off histrionics?

        • Justin_Herrick

          The title includes a piece of what Motorola’s statement is. I have no idea how anyone could be misled.

          We did our job. Thanks for reading.

          • TW

            Justin: thanks for the update. With the delays in the update to N and no official word, your piece helped with the uncertainty by communicating the transition to this “final” phase. It would be great to know if something specific to the MXPE contributed to the delays, as this would seem imply that subsequent updates are unlikely.

            • Justin_Herrick

              Thanks. I did reach out to Motorola again for the cause of the delay, but I have yet to hear back from anyone.

            • Geek Alert

              I would like to know if there are any problems causing the delay relative to other motorola phones who got the update much sooner. It would be good to know what type of issues need to be resolved when one would think that “pure edition” phone would be the easiest to upgrade. I appreciate your defense of the article and was relieved to know that moto was still working on this upgrade. Also, notice that pure edition is getting 7.0 instead of 7.1. Can this be explained?

            • Lisandro

              You are the REAL MVP! I mean I think you are the only source that is talking about what happened after the false alarm that was given by “good” news source back at the end of April saying it was rolling out. Thank you so much. At least I know they didn’t forget about the Moto X Pure

            • Justin_Herrick

              We’ve got your back! :-)

  • Suzaku Kururugi

    Cool. My MXPE’s been working perfectly, but it’d be nice to see an update before I nab a note8

  • Cassidy Jennings

    I can’t stand it. I will never buy another android phone again. I paid hard earned money for a broken device. I just want the flickering to stop. Moto X Pure Edition: Comes with a video driver bug. Where is my patch?

    • James Milligan

      You can’t pin that on Android, blame the crappy support now that Moto belongs to Lenovo. I’ve never had a flickering issue on ANY device and never on my MXPE. If it came with this issue when you bought it, why didn’t you return it? Or call support? Or file a ticket to get it resolved?

      • David Gabel

        Because they are an entitled iPhone user that tried Android for a short time and blame the OS for everything including issues tied to the OEM .

  • mOX!n

    i thought Moto was quick to update, but alas! this will be my last MOTO phone, i have 3 MOTOs at home, used by my family members. Will switch to Huawei for the next phone.

  • Juan Leon

    Appreciate the N update info. Was wondering why no notice as of yet. I agree; you are the only one that gave straight up info on the issue. Thanks!

  • ausidog

    Just a stupid corporate response to sweep the issue away. Their answer makes no sense. The majority of the Moto X phones sold were “Pure Edition” sold directly to customers without going through carriers. They don’t have to wait for carrier approval. In fact, their faster update schedule used to be the biggest selling point of their phones, which they claimed they could do because they had less interference from the carriers and less customized software.