Samsung will let you exchange your Galaxy Note 7 at airports around the world


Samsung announced today on its Australian-based website that the company has been setting up Galaxy Note 7 exchange boosts at airports around the world. Since the device is banned on airplanes, owners of the device will be able to conveniently use the booth to trade-in their device for another phone.

We’re not sure what phone users will get for trading in their Galaxy Note 7, but we presume that it’d be either a Galaxy S7 or Galaxy S7 Edge, possibly even a mid-range phone until consumers can work out the details with their carrier.

Samsung is placing these booths in “high-traffic terminals” before security screenings, according to Samsung. Here’s the full statement from Samsung Australia:

“Samsung Australia apologises for this inconvenience. We are working with airlines and airports in Australia to arrange customer service points within high-traffic terminals where customers, who are unaware of the Galaxy Note7 ban on flights, can arrange an alternative device at the airport.”

It’s worth noting that these booths aren’t being put up exclusively in Australia. In fact, they’re popping up all over the world. They appear to have been first introduced in Samsung’s home country, South Korea. But, they’re also starting to appear in the US, San Francisco’s international airport specifically, according to the city’s ABC7News.

These exchange desks will have a employee from Samsung on hand to help customers move their data from their Galaxy Note 7 to their new phone.

Setting up these booths is very much necessary, as the Federal Aviation Administration in the US has made it a federal crime to take one of these phones on an airplane. That said, making sure consumers that are unaware of the Galaxy Note 7’s problems are informed is imperative.

According to the FAA, those who bring a Galaxy Note 7 on a plane will be “subject to civil penalties of up to $179,933 for each violation for each day they are found to be in violation (49 U.S.C. 5123).” There’s also possibilities of prosecution, which can “result in fines under title 18, imprisonment of up to ten years, or both (49 U.S.C. 5124).”


The FAA issued the restriction on Friday, which made it illegal to have the phone “on their person, in carry-on baggage, in checked baggage, or as cargo,” as of October 15th at noon. As part of this restriction, passengers who try to bring the phone on a plane can be denied boarding.

source: Samsung, FAA
via: The Verge

About the Author: Brad Ward

Brad is a tech enthusiast, writing and tinkering with all things technology since 2011. He currently bounces between the LG G3 and his beloved Moto X! His interests include reading, entrepreneurship, the gym, and of course, queso.