Anker is one of the undisputed kings of charging accessories. They're known for making reliable power banks that people trust with their devices every day. But today, that reputation is under pressure.
On June 12, 2025, the US Consumer Product Safety Commission (CPSC) announced a massive recall of over 1.1 million Anker PowerCore 10000 power banks, particularly the model A1263. The products were recalled because of fire and burn hazards. According to the report, the lithium-ion battery in these units can overheat and even catch fire or explode.
Akers power bank is too hot to handle
In a coordinated effort with the CPSC, Anker has released an official statement explaining that some manufactured power bank units have potential defects. Products made between January 2016 and October 2019 may have a lithium-ion battery flaw that can cause the power bank to overheat, melt, smoke, or catch fire.
This risk remains even if the device appears to be working normally. For that reason, the company is acting out of “an abundance of caution”. It's a big moment for the brand built on reliability, especially after just launching their best Nano power banks and chargers yet.
It's also a reminder that even trusted brands can fail you. At the end of the day, your safety is in your hands only. So far, there have been 19 reported incidents, including two minor burns and over $60,000 in property damage. The affected model was sold between 2016 and 2022 through major platforms like Amazon, Anker’s own site, eBay, and Newegg.
Related: Anker 25,000mAh Laptop Power Bank Review
Stop using model A1263 power bank immediately
Anker is urging consumers to stop using affected power banks immediately, which really is the wisest thing to do at this point. Then check the model number on the bottom of your Anker PowerCore. If it says Model: A1263, you’re affected.
You can also use the website’s recall checker tool to enter your serial number and confirm. You'll want to take your time in doing this part. Some characters in the serial number can easily be misread because they look similar, especially when printed small.
For example, the number “1” might look like the letter “I” or a lowercase “l,” and the number “0” might look like the letter “O”.
Since the product is a hazard risk, it must be taken to a hazardous waste facility. It's why you must submit a recall request through the brand's website.
Related: Anker 140W USB-C Charger Review
How to return hazardous Anker power banks
To return affected power banks to Anker, fill the online recall form and submit it. You’ll need to provide your name and contact information so that the company can reach you and send a replacement for free. Next, submit your receipt or order invoice from when you bought the power bank as proof.
If you don't have one, you can still participate. You'll need to take a photo of your power bank with the word “recall” or “recalled” written on it in permanent marker, along with the current date. You’ll also need to include another clear photo showing the model number and serial number, which are printed on the bottom of the device.
These steps will help Anker confirm that your product is indeed affected and prevent reselling or unsafe use of the recalled power bank.
