AT&T issues apology for customer data breach

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AT&T has revealed that an employee inappropriately accessed customer data, including Social Security numbers and other account data. It is not clear whether the employee may have done anything beyond accessing data that was off limits, but the company is offering to reverse any unauthorized charges incurred by customers. AT&T is also offering a free year of credit monitoring services to affected customers.

AT&T is currently in the process of directly contacting customers who were affected and they have posted a sample letter regarding the breach with the Vermont attorney general's office. In the letter, AT&T indicates the person responsible for the data breach is no longer working for AT&T. The incident has been turned over to law enforcement for possible action.

In a statement, spokesman Mark Siegel with AT&T said, “we recently learned that one of our employees did not follow our strict privacy rules and inappropriately obtained personal information for a limited number of customers.”

source: Re/code

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3 comments
  1. I wish Google would start their own Wireless Service, I bet every Android would switch! I know ?I would in a heartbeat

  2. Let’s all start a class action and cancel our service with AT&T!, ‘I wonder ir that would hurt them some?

    It all seems too frequent lately with these breach! Home Depot, Target, J.P.Morgan and I bet many more that are not coming forward “yet”

  3. A couple months ago, ATT apologised for a vendor of theirs who compromised their customers accounts. Now it’s their employee whose doing the same thing. It makes one wonder if ATT employees and their vendors are properly vetted for criminal/civil violations and histories.

    Cyber crime is bad enough, but now we have to distrust our own carrier. Looks like I’ll have a new carrier soon.

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