If you used an older LG smartphone (think back to the G3 or G4) you might have run into an issue with the phones getting stuck in a constant bootloop. The issue was pretty widespread, and we even tried to fix a broken G3 by baking it in the oven once, so it even affected some of us at Talk Android.
But old habits are hard to break, and now apparently LG’s G7 ThinQ is also suffering from bootloop issues.
Over the weekend tons of users reported problems with their G7 units refusing to power on and getting stuck in boot animations, which is similar to what happened to some previous phones. However, as bad as that sounds, all of the users were on T-Mobile, which might indicate that the carrier pushed out something that caused problems, and this actually isn’t completely LG’s fault.
That’s still not great, but it would be better than defective manufacturing again. No word on if this also affects the similar LG V40 ThinQ or other models in LG’s incredibly confusing flagship lineup, but if you do have a high-end LG phone, keep an eye out. And if you’re on T-Mobile with one, maybe don’t accept any software updates until this all blows over.
Update from LG below:
“The latest software update for the LG G7 ThinQ on a specific network in a number of European countries is preventing the phone from starting. Customers experiencing issues with their devices immediately after the software update can be assured that no permanent damage has occurred with their LG G7 ThinQ.
In cooperation with the operator, LG will be issuing a software solution within the next several days which will allow affected customers to roll back the update and return their device to its previous state. Customers are encouraged to contact an LG call center or visit their local service center for further assistance.
LG sincerely apologizes for this tremendous inconvenience and we are making every effort to remedy this situation as quickly as possible.”
source: Phone Arena