The original Google Pixel was a pretty fantastic phone, and one Google should be proud of. However, it wasn't without its flaws, including a few isolated problems for some users. One of those problems, however, happened enough that now Google is facing a class-action lawsuit over the defect. Yikes.
That class action complaint was filed this week, with plaintiffs alleging that the microphones in the Pixel and Pixel XL models were defective. Google did acknowledge the problem, saying the issue was caused by a crack in some soldering. The problem could disappear entirely for months because it could temporarily be resolved by a change in temperature or even the way the user was holding the phone.
This suit is still in the early stages, and we're sure to hear more about it over the next year. And unfortunately, with how many defects we've noticed in the Pixel 2, Google might be facing something identical a few years down the line.
source: Fast Company
I’ve got to jump in and defend what I see is a company actually trying to do it’s best. If you’re a leader in the technology industry then you push the boundaries, sometimes they break in areas which you’d hope they wouldn’t. Fine, I’ve had problems too with my OGP XL and the USB port but you know what, Google’s customer service went above any beyond. If you own a Pixel then you’re there to join in with the fun, iPhone and other brands be damned. My guess is that the lawsuit was initiated by lawyers looking to make a buck – I’m just spitballing here, other professions are available.