AT&T might end Samsung Galaxy Note 7 sales

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It’s possible that AT&T, one of the biggest U.S. carriers, will put a permanent end to Galaxy Note 7 sales after the phone was recalled last month by Samsung.

Bloomberg, courtesy of a person familiar with the ongoing situation, says there is strong consideration within AT&T to end all sales of Samsung’s Galaxy Note 7. This follows last month’s global recall of the phone because of select units’ batteries exploding on less-than-minimal level.

A replacement Galaxy Note 7 caught fire on a Southwest Airlines plane, causing many to rethink whether or not Samsung had actually solved the problem.

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Internal discussions are going on right now at AT&T’s headquarters in Dallas, Texas. The fate of the Galaxy Note 7, at least for AT&T, could be decided by the end of Friday; however, no official decision was made as of 9:00PM ET.

AT&T couldĀ be communicating with Samsung and seeing what alternatives are available, leading us to believe an official statement will be made on Monday, October 10.

We’ve reached out to AT&T for a comment on the report, which has not yet been provided.

Source: Bloomberg


About the Author: Justin Herrick

Born and raised in New Jersey, Justin is a graduate of Fairleigh Dickinson University where he studied marketing with a focus on digital marketing. He's very talkative and enjoys discussing anything from technology and sports to video games and television. As for Justin's current device rotation, he carries around the Google Pixel and Nexus 9. In the rare case that his phone or tablet is not in his hand, he is either flicking through cards on his Moto 360 (2015) or typing away on the Microsoft Surface Book. Justin is patiently waiting for the day that Google replicates the Galaxy Nexus with modern day specifications.


  • NrN

    I am done with the Note 7. Don’t get me wrong. I paid straight cash for the device 870+ Tax @ Verizon. I love the phone. It’s amazing and I’ve had no issues. But the thing is with all the media and the press — the phone has pretty much devalued very quickly and will likely stay this way. When purchasing an unlocked device in full; I do it knowing that it will at least net me 1/3rd of the cost of the phone in recoup — more if I find a deal for trading in. It won’t be that way; So after getting approval Verizon will issue me a full refund, and I think I am just going to get an S7 Non edge variety and call it a day. With all the promos and rebates by switching phones im $350 in profit.. and don’t have to worry about a device that within a years time will be easy to find for $50…

    However… Pixel was anounnced, a bit underwhelmed as on SD card and I have 256 GB SD card that I port with me. So unless there is a better device with IP68 and Finger Print scanner I don’t know of, S7 it is for me… what about you guys? Anything better? thoughts?

    • Louie Kulla

      Simple message which I hope everyone understands . I’m with the USMC and I travel with my wife and daughter from time to time. I just would like everyone to know in advance. That if I see someone using a Samsung phone while we are at 40 thousand feet in the air, I’d be very upset with you and if you resist and endanger my family . I would break your head in two.

      • NrN

        I am extremely pissed; After buying my Galaxy Note 7 from a Sams Club, then paying it off in full I was forced to switch the phone at a VERIZON retail store because I paid it off in full. With the new issues with the Note 7 popping up I no longer feel safe with even the exchanged model and wanted a refund. I spent 2 hours with Verizon on the phone on 10/07/2016 just to ensure the issue didn’t happen like it did with the first exchange. I spent FOUR hours in a verizon store before they were finally able to exchange it from 6pm till 10pm. I called last night, got the okay to return my Note 7 for a FULL refund to local verizon, they even notated the account. Woke up and went in at 11 am this morning? Guess what. THEY SAID THEY CANT DO IT. they had no records I’d have to goto sams club. Spent from 11am-2pm in the store before arep from verizon 1800 finally picked up. They said NOW I would indeed have to take it back to Sam Club, they called the local Sams club manager who said it was fine.

        I get to Sams club it’s anything but fine. I spend the next 4 hours from 2pm till 6pm at Sams Club; They can’t refund anything but the Taxes, and then they cant even refund that because Verizon already replaced the phone (which I called in and got CONFIRMATION I could do it). I then spent 2 hours on the phone with verizon rep only to get hung up on after 1:20 mins waiting on someone to pick up the phone. I then call a local verizon and low and behold it routes me to 1800 customer service INSTANTLY. They say they can refund $870 but I would have to get the taxes back from sam, I agree sams agrees; then wait the IMEI changed because the switch NOPE cant do it.

        So, needing to FLY for a business trip I activated a Galaxy S7 and left my phone there so they can work with their Verizon rep to get the other device and pay me back my taxes, no eta on that.

        I had to get a new number on my SWITCH because Verizon has my old returned note marked as still owing payments when I PAID IT OFF IN FULL a week after I bought it. now I am home after spending 11am-6pm working on this issue on my only day off needing to catch a flight in the morning ( a no go with the Note 7). However I have been on hold from 6:10 pm awaiting a representative to answer the verizon customer service line so I can switch my number from my note 7 to my S7. I am done. DONE I am beyond pissed off — verizon cost me around 10 hours of my time which is valued at nearly $20 an hour and I am still on hold with them now. With customer service like this I will pay off my S7 when I get my refund from Verizon and switch carriers. I don’t need these headaches and they don’t communicate with one another.

        SO WORD OF ADVICE. DON’T PAY OFF YOUR DEVICE OR YOU WILL BE SCREWED.

        Long story TL;DR better hope you didn’t pay off you’re note 7 or hope you have a lot of time. With all rebates etc I’ve earned money $303 and a free s7… I’m done with Samsung after this

  • Louie Kulla

    Simple message which I hope everyone understands . I’m with the USMC and I travel with my wife and daughter from time to time. I just would like everyone to know in advance. That if I see someone using a Samsung phone while we are at 40 thousand feet in the air, I’d be very upset with you and if you resist and endanger my family . I would break your head in two