Dropbox offers a free year of Dropbox Pro to users affected by Selective Sync bug

October 13, 2014

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dropbox-letter

Users of the popular cloud storage client Dropbox have learned the hard way that cloud storage is not 100% reliable thanks to a bug in Dropbox's desktop client that caused users of Selective Sync to lose years of media. Dropbox confirmed the bug and is acting accordingly, releasing an updated desktop client and preventing the old versions from working. The company is also implementing new safeguards to prevent future incidents.

For users affected by the bug, Dropbox is offering up a free year of Dropbox Pro which won't bring back your lost files but it should soften the blow and it shows that Dropbox is committed to customer satisfaction. Were any of you affected by the desktop bug? Let us know in the comments.

Via: Engadget
Source: YCombinator

James Gray Author

Jim is a musician/nerd/burrito enthusiast living north of Boston. In his free time (of which he has none) he plays guitar and tinkers with the absurd amount of Android devices he owns. Born and raised on a farm in the backwoods of Vermont, Jim spent a few years after high school traveling the states, settling temporarily on Massachusetts. His first Android phone was an HTC G1, and he's had countless devices since. He is also really good at convincing people to buy stuff. He currently lives with his girlfriend and writes for Talk Android between selling cell phones, playing in a band and running a record label.