“You’re the product”: How Zuckerberg quietly built a data goldmine with Facebook’s early users

Ethan Collins
"You’re the product": How Zuckerberg quietly built a data goldmine with Facebook’s early users 4

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“If it’s free, you’re the product.” You’ve probably heard that phrase before—maybe at the office, over coffee, or while scrolling through social media. It never actually escaped the lips of a tech CEO in a villain’s cape, but if you want a nutshell version of Silicon Valley’s business model in the mid-2000s, well, there you have it.

Among the early pioneers who really saw the jackpot in personal data, there was a young student with a knack for coding and a vision for connecting people. His name? Mark Zuckerberg. In 2004, he was not yet twenty, but already poised to change how we share (and monetize) our lives online.

From dorm room challenges to social networks

Mark Zuckerberg was the real deal when it came to programming: always on the hunt for new challenges and ideas to bring Harvard students closer together. Exhibit A was the (now infamous) FaceMash, dreamed up as a way for students to compare the appearances of women across campus. The site went viral—much to Zuckerberg’s surprise—but criticism over its sexist premise soon overtook the buzz. That experience made the young coder rethink things entirely, leading him to envision an online social network just for students.

But Zuckerberg wasn’t the only one with that spark in early 2004. Heck, he wasn’t even the first. Another Harvard student, Aaron Greenspan, had already launched a similar site dubbed “The Face Book”—the whole idea was to easily browse student photos and directories. The problem? Greenspan struggled to get the site running smoothly, so he reached out to Zuckerberg for a possible collaboration.

Yet Mark already had a crystal-clear idea of what he wanted: a relaxed, cool network, not some dry professional tool. And so, the two would end up as rivals. On February 4, 2004, Zuckerberg launched thefacebook.com—a move that would eventually land him in a legal showdown with Greenspan.

The rise of the Facebook: A data treasure chest

It worked! Zuckerberg’s network took off at breakneck speed, gaining users by the day. More importantly, he quickly understood the value of personal data at a time when hardly anyone else took such things seriously. As American journalists Sheera Frankel and Cecilia Kang explain in their book, An Ugly Truth (Albin Michel), the potential of these vast troves of information was almost entirely overlooked.

Very soon, thefacebook.com became a roaring success, far beyond the walls of Harvard. Within a year of launching, it had already attracted one million subscribers across American universities. From the get-go, early investors lined up to throw money at the project. Peter Thiel (PayPal) and Marc Andreessen (Netscape) were some of the first to believe. Meanwhile, Sean Parker—the mind behind Napster—was brought in to help steer the young startup.

All the while, TheFacebook was amassing vast amounts of personal data:

  • Age
  • City
  • Gender

It was a veritable goldmine—and Zuckerberg knew it. In September 2005, the site, now called simply Facebook, expanded its reach to American high schools.

An offer he could refuse (and the News Feed Backlash)

Just a year later, Mark Zuckerberg turned down a jaw-dropping offer from Yahoo: a cool $1 million. His board responded by resigning in protest. No matter—by then, Zuckerberg’s reputation was made, and he was already working on his next big idea: a News Feed that would weave together all the information Facebook had gathered. The idea? To keep users glued to the site, sharing even more personal details and updates.

But when News Feed debuted, a chorus of voices immediately slammed the move for its reckless use of personal data: overnight, everything was made public and displayed for all to see, from one’s relationship status to vacation photos.

The uproar grew so loud that Zuckerberg issued a sheepish apology… without actually changing much of anything. Eventually, Facebook would let users hide some of their info, but only after mounting pressure.

Opening the floodgates—and the age of monetized data

On September 26, 2006, Facebook dropped the college-only barrier and opened the site to everyone. The number of active users went through the roof. For the company, it was a rocket-fueled ascent, and it didn’t take long before personal data became the beating heart of Facebook’s business model.

Move the clock forward twenty years, and the question of how personal data is monetized remains one of the trickiest challenges for regulators and policymakers everywhere.

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