Google’s pop-up stores made it easy for customers to walk in and buy up a Pixel 2 or Pixel 2 XL without having to go directly to a Verizon store. They employed a third-party Verizon retailer, Victra, to handle sales and activations for the Pixel.
That’s a great way to streamline the experience, but many buyers reported overpaying for the Pixel 2. In fact, Victra had the unactivated prices of both models $30 higher than what Google was supposed to be selling them at. So a base model Pixel 2 would’ve cost $680 instead of $650, and the Pixel 2 XL would’ve been $880 instead of $850. That’s before sales tax, too. Ouch.
It’s not all bad news, though. Google said they’ve already fixed the issue, and they’ll be reaching out to anyone who made a purchase at the higher price to reimburse them the difference. It’s a headache for anyone involved, but at least Google is making things right.
Now that we’ve got our launch day hiccups out of the way, let’s hope the Pixel 2 has a relatively stable holiday season.
source: The Verge