More delays reported for U.S. launch of Samsung Bixby voice commands

Samsung is enjoying a great deal of success with the launch and early sales of their latest flagship smartphones, the Galaxy S8 and the Galaxy S8+. There have been a few minor glitches though and one embarrassing item is still outstanding. According to a new report from the Wall Street Journal, full implementation of Samsung’s personal assistant technology Bixby is going to be delayed even more than it already has. The egg on the face will not be pleasant for Samsung, but they may be saved a bit by the fact that there does not seem to be much demand for Bixby and in particular the voice commands that are missing.

One of the features Samsung included with the new devices is a dedicated “Bixby button” to be used to launch the AI-powered personal assistant. This would make it easier in theory to launch the app as opposed to a voice command like “OK Google” including being able to launch it from a device that is locked or off. Upon the initial launch, pressing the button just opens a Bixby app screen similar to Google Now, full of cards of different information that Bixby thinks you may be interested in.

Sources familiar with the situation say Samsung developers are struggling to get Bixby to understand English commands and input. The expected release date for this portion of Bixby has now been pushed to late June, meaning Samsung is going to miss their “spring” target date.

source: Wall Street Journal


About the Author: Jeff Causey

Raised in North Carolina, Jeff Causey is a licensed CPA in North Carolina. Jeff's past Android devices include an HTC EVO, a Samsung Note II, and an LG G3, and a Motorola Moto X Pure Edition along with a Samsung Galaxy Tablet 10.1. He currently uses a Samsung Galaxy S8 and (very rarely) a Nexus 7 (2013). He is also using a Verizon-branded Motorola Moto Z Play Droid supplied by his job. Jeff used to have a pair of Google Glass and a Moto 360 Sport in his stable of gadgets. Unfortunately, his wife and kids have all drunk the Apple Kool-Aid and have i-devices. Life at home often includes demonstrations of the superiority of his Android based devices. In his free time, Jeff is active in his church, a local MINI Cooper car club, and his daughter's soccer club. Jeff is married, has three kids, and a golden retriever.