Sprint Galaxy Nexus 3G Connection Issues To See Software Fix Soon

Sprint has launched their version of the Samsung Galaxy Nexus before fully rolling out their LTE network. This means that users of the device have to depend on Sprint’s 3G EV-DO network for data when not near a Wi-Fi connection. Unfortunately, it seems some customers are complaining that their Galaxy Nexus handsets are not able to attain a reliable 3G connection.

Some customers that have exchanged their phones for a new one are claiming successful 3G connections, so it seems that there’s either a bad batch of phones out there, or there’s some other reason why some specific phones are problematic. Whatever the reason is, it seems that Sprint and Samsung are aware of the issue and will be providing a software fix soon. A Sprint employee posted the following in the Sprint community forums:

Sprint/Samsung are aware of this problem and will be releasing a software update to resolve the issue.   Can’t commit to a date yet, but they are trying really hard to get it released early next week.  Sorry for your troubles.

So there you have it. If you’re experiencing 3G connectivity issues, you can either try your luck by exchanging your device, or wait just a little longer for the fix to arrive.

source: sprint


About the Author: Ed Caggiani

Originally from the East Coast, Ed now makes his home in San Jose, California. His passion for technology started with his first ColecoVision and Atari gaming systems, and has grown stronger through Tandy computers, IBM clones, Palm Pilots, and PocketPCs. Ed's love for Android began with his first HTC Hero, then blossomed with the original Evo 4G, and now the Evo 3D and Motorola Xoom. He graduated from Syracuse University with a B.S. in Communications, and is now a professional User Experience Designer working in Silicon Valley. In his spare time, Ed enjoys video games, jamming on guitar, and spending time with his wife, two cats, and Logitech Revue.