ConnectWise is a new app for Android that has been made specifically IT service providers. The app allows instant access from your Android device to ConnectWise. According to the official press release, the app will include:
- Automated collection of billable time and schedule management
- Improved customer response times and customer sign-off
- Quicker deployment of IT troops by their managers, as detailed service tickets can be created in the field anytime, anywhere
- Improved SLA compliance by maintaining immediate access to essential information at all times
- Enhanced communication between dispatchers, technicians and service managers
In addition to the app announcement, ConnectWise CEO Arnie Bellini stated that “With ConnectWise Mobile, sales, technical and executive staff members are fully armed with the tools they need to manage, share, report and measure the effectiveness of their business operations anytime and anywhere,” said ConnectWise CEO Arnie Bellini. “ConnectWise mobile is unique among mobile apps because of its ability to put the world’s most powerful business operating system in a service provider’s pocket, significantly enhancing their business effectiveness.”
As an IT professional, I can tell you from personal experience that this kind of app can be a godsend. To check out the app for yourself, be sure to hit up the ConnectWise Mobile page. Full presser after the break.
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