ASUS is finally out to appease the scores of Transformer Prime owners… sort of. While it still hasn’t acknowledged the wacky behavior caused by the recent Android 4.0 update for certain owners, ASUS has in fact acknowledged a specific bug affecting another select group of owners. This bug presents itself in the Transformer Prime software which doesn’t allow the OTA update to recognize the tablet’s serial number. You know what that means— no serial number, no dice.
Using an official thread on XDA, ASUS has given a simple recommendation for owners. A simple factory reset or reboot should correct the bug. While these options doesn’t guarantee a solution, they do seem to help in some cases. Moreover, Gary Key of ASUS mentions that they are “very close to finalizing a fix”. Hopefully it’s not too much longer before you Transformer owners get to enjoy that Ice Cream Sandwich goodness.