After being criticized last week for failing to include the Moto G4 and Moto G4 Plus amongst their existing devices to receive an upgrade to Android 8.0 Oreo, Motorola has reversed course and says the Moto G4 Plus will get the new operating system via an update. This move by Motorola comes on the heels of revelations that prior marketing materials promised an update to Android O. In an email, Motorola pins blame on an oversight.
According to Motorola’s statement, the company claims “there were some errors in our marketing materials around Android O upgrades for Moto G4 Plus. This was an oversight on our part…” Motorola goes on to share their update policy with regard to Moto G devices:
“It’s our general practice for the Moto G family to get one major OS upgrade per device…”
With the assignment of blame taken care, Motorola does go on to say that they will provide an upgrade to Android Oreo for the Moto G4 Plus – no word on the Moto G4 – although no timeframe or schedule is available since this will be “an unplanned upgrade.” Owners of the device may not want to get their hopes up if they are at all familiar with the Android 7.x Nougat upgrade for the Moto X Pure Edition.
The move is a nice attempt at some damage control for Motorola. Do you think it is too little too late in this case?