Samsung Cares About Top Notch Customer Service By Releasing Samsung Cares App

by Roy Alugbue on
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Samsung just upped the ante for bringing great customer service to users of its devices. In an effort to show customers it is indeed attentive to various questions raised for its various products, they released a mobile app called Samsung Cares which aims to bring Samsung support on the go. The app covers many types of Sammy products and will allow users to do things such as viewing FAQs, How To Guides, tutorial videos and troubleshooting guides. The app even allows you to track your service status if your device or product is in the shop for a routine repair.

The app might not be too comprehensive, but hey at least the app shows Sammy cares. The app is available for all Android 2.1+ devices, so if you own a Sammy product– make sure you grab the app today.

 

Android Play Store link

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Categorized as Android Applications, Android Manufacturers

  • http://profile.yahoo.com/6W4BGFOXUC464CFK3OOAB73KXI Qamer

    Lool samsungs after sales is the worse, the Note is the last Samsung product i will ever have no matter how awesome their innovation is. 8 days for a turn around repair then another 8 days when I realised software updates weren’t occurring because the clever clogs at Samsung flashed over a UK firmware over a German handset!

  • Damien Callaly

    well I can beat that my last ever experience of Apple was the time my 3GS was sent to apple under warranty with no replacement phone offered and no communication for three weeks.