The Inbox by Gmail app was an attempt by Google to start re-thinking the traditional mail client and how users maintain control over their incoming email. Despite a lot of positive buzz at launch, users quickly discovered several limitations and sizable numbers went back to the Gmail client. New information shows the development team is working on at least a couple of the more critical issues that troubled users.
In a thread on Google+ regarding reasons for users not making the jump to Inbox by Gmail, the development jumped in with their official account to comment,
“We’re working on both Signatures and Delete. Pin and Snooze are both designed to replace mark as unread.”
The lack of signatures to be used when composing email messages is a big problem for users, especially for anyone using Gmail for a business or organization. Adding a signature feature will be welcome relief for all the users looking for that.
Another big gripe has been the difficulty in deleting email, especially bulk deletes. Making this function easier will probably help entice lots of users to give Inbox by Gmail another look.
Sources have noted that based on the response from the development team, a traditional “mark as unread” feature will not be available. Instead, users will be expected to use either Pin or Snooze if they are going to want to revisit an email later.
Would you consider trying Inbox by Gmail or taking another look at it with these changes?