Amazon, Capital One partnership brings hands-free banking to Alexa


Amazon and Capital One this morning announced a new partnership that offers the ability to interact with financial information through Alexa.

This functionality will work with all Alexa-enabled devices, including newcomers to the Alexa family, such as Amazon Tap and Echo Dot. As you can imagine, it’ll work with the Amazon Echo and the Fire TV as well.

Capital One customers will be able to stay on top of their credit card account with new voice-enabled commands to check balances, recent transactions, and even making payments. They’ll also have “real-time access” to available funds in their checking and savings accounts so that Capital One customers and Alexa owners can always know where they’re at.

This functionality is an Alexa Skill, so those interested in taking it for a spin will need to enable the Capital One skill within the Alexa app first. After that, you’ll be able to issue commands like “Alexa, ask Capital One to pay my credit card bill.” 

It’s a neat functionality, and makes banking that much easier!

We’ve got the press release below.

Alexa, what’s my balance?
Capital One and Amazon Launch Skill for Alexa-Enabled Devices

Innovation is often about creating products and tools that consumers don’t yet know they can’t live without. Here at Capital One, we’re always dreaming up new ways to make our customers’ lives easier. If you can order a pizza or a car with your voice, why not manage your money that way, too?

Capital One announced today that it is the first company to provide customers with the ability to interact with their financial information through Alexa-enabled devices such as Amazon Echo, Amazon Tap, Echo Dot, and Fire TV. Starting today, customers can stay on top of their credit card account by checking their balance, reviewing recent transactions, or making payments as well as get real-time access to checking and savings account information to understand their available funds– all hands free.

“The Alexa Skills store is quickly growing, and today we’re excited to add the Capital One skill – which is the first skill that will enable Alexa users to interact with their financial accounts,” said Rob Pulciani, Director Amazon Alexa. “Now Alexa can quickly provide your Capital One banking balance, latest transactions and more on Amazon Tap, Echo Dot, Amazon Echo or Fire TV devices —all conveniently with just your voice. More and more voice experiences are coming, and it’s only going to get better for our customers.”

Capital One customers can save time by easily interacting with their accounts by first enabling the Capital One skill in their Alexa app, and then asking Alexa questions like:

“Alexa, ask Capital One for my Quicksilver Card balance.”
“Alexa, ask Capital One for recent transactions on my checking account”
“Alexa, ask Capital One when is my credit card payment due?”
“Alexa, ask Capital One to pay my credit card bill.”

(To be clear: Alexa will use your pre-linked funds to pay that bill, not hers. We can all dream, though…)

The Capital One Alexa skill is available today. Alexa customers can enable the skill in the Alexa mobile app on iOS, Android or Fire tablets (or at, and then pair their Alexa and Capital One accounts using their Capital One username and password.

This is the latest innovation from Capital One that demonstrates our commitment to creating straightforward, intuitive experiences, products and tools that make it easier for customers to manage their money, wherever they are.

About the Author: Brad Ward

Brad is a tech enthusiast, writing and tinkering with all things technology since 2011. He currently bounces between the LG G3 and his beloved Moto X! His interests include reading, entrepreneurship, the gym, and of course, queso.