We have some Android OEMs that are bad about releasing updates for their handsets, and then we have Motorola. In a world where more and users are demanding updates, Motorola has completely failed to bring those updates, and in many cases backed out of their promises to upgrade phones. Naturally when Google acquired Motorola, we all expected some changes to be made, and it looks like we’re starting to see some of that now. New Moto VP of Product Punit Soni talked about the broken promises publicly on Google+, and left a cautiously optimistic comment concerning the company’s future.
In the 5 months I have been on this, I dont go through one day when I dont feel the impact of past promises that were made and couldnt be met. I have said this before: I cannot fix the past. However, going forward, anything we launch, we will support. Any commitment we make, we will follow up.
It’s nice to hear, but Motorola’s broken more than their fair share of promises, so it’s going to take a little more than a social media comment to fix those trust problems. Regardless, we can all hope that some things do start to change for the better at Motorola.
source: Google Plus