Sprint is in a little bit of hot water with the FCC based on a report from the Wall Street Journal. An FCC official has confirmed that they are about to slap a $105 million fine on Sprint for billing customers for text message alerts, horoscopes, sports scores, ring tones and other unwanted services. This practice is known a cramming.
This is as a result from an investigation conducted from August to October 2013, which revealed 35,000 complaints from Sprint customers regarding the unwanted services and charges.
Sprint Nexus 5 users, start spamming your check update buttons now. Of course I kid, that does little to speed up the process, but it appears that Sprint has green-lighted the Android 5.0.1 update for the Nexus 5 and is in the process of pushing the update to last year’s Nexus flagship. An expected bug fix, Android 5.0.1 fixes issues with factory resetting the device along with video playback issues the Nexus 7 (2013) was having.
Partnerships are everything these days because exposure is maximized by introducing a new audience. When an application is pre-installed on a handset, it is known as “bloatware.” No one really cares for pre-installed apps and they take up space that is better used elsewhere. The latest partnership between Sprint and Uber, though, seems more like a value. The carrier will be pre-installing Uber on its Android phones. When launching a Sprint handset for the first time, an Uber app will be there already; however, users have to open it and proceed to download it from the Play Store. Then, the carrier has a unique “SPRINT” offer code to take $20 off of a user’s first Uber ride.
Do promotional offers make you more willing to accept bloatware? Let us know in the comments.
Source: Sprint, Uber
Best Buy is running a limited time promotion with Sprint to give customers a free one-month trial of Sprint’s prepaid network when they buy certain phones. This move should hopefully help Sprint boost their subscriber numbers after falling to second place to T-Mobile.
To qualify, all a customer has to do is purchase any eligible phone and have it activated at Best Buy. There are plenty of options, including Samsung’s Galaxy S III and Galaxy S 5, the LG Tribute and LG Volt, and the Sharp Crystal. After the trial month, users can pick between three different tiers of plans to move onto, starting at $35 per month for unlimited talk and text with 1 GB of data, and capping out at $55 per month for 6 GB of data.
American customers of the Galaxy Note 4 were quite excited when Samsung and AT&T officially launched the Gear VR a couple of days ago. However, their excitement was very short lived as it was revealed that carrier branded units of the Galaxy Note 4 weren’t compatible with the Gear VR. Samsung’s support page mentioned that the Galaxy Note 4 needed a software update to bring support for the company’s head mounted wearable. Well that changes today with Sprint and Verizon officially sending out the update for the Galaxy Note 4, thus bringing official support for the Gear VR.
Earlier this week Samsung finally started selling their new Gear VR device through their web site for $199. Even AT&T jumped in on the excitement, listing it on their site as well for interested consumers even though the device sold out quickly. As the devices are getting into the hands of consumers, buyers on Verizon and Sprint are discovering their Galaxy Note 4 devices are not quite ready to be used with the Gear VR for lack of a software update.
The users who find themselves in this situation are reporting that attempts to use Gear VR with their Galaxy Note 4 just generates a warning message that “you need to update your device.” Unfortunately, even though this was disclosed in the official press release about the Gear VR, it seems most people missed it. Even worse, thus far there is no information forthcoming from Verizon or Sprint regarding how long their customers will have to wait for the software update to be issued.
The popular Sprint MVNO Ting announced that it will be adding GSM service in addition to its current CDMA coverage from Sprint.
In a stunning announcement that will make Adam Smith believers proud, AT&T and Verizon appear to be feeling the effects of more intense market forces as an emboldened T-Mobile and Sprint offer more appealing bang for the buck to consumers.
When looking at which carrier to give your hard earned money, the quality of the network is vital. Customers have no reason to stick around if the network’s coverage is spotty or speeds are frequently bogged down. Cost comes into play, but carriers in the United States are expensive as a whole. You should pay for what you get.
So which network in the United States is the speediest when it comes to downloading? Hit the break to find out the answer to that question and more.
The aggressive Cut You Bill in Half Event hosted by Sprint started today. Customers from Verizon and AT&T could switch to Sprint and earn some benefits (that may or may not be very beneficial). CEO Marcelo Claure wrote a note published on the carrier’s site emphasizing that the promotion actually does good for the consumer. The “unprecedented offer and our boldest move yet” stays with Sprint customers for as long as they have the new plan.
Claure had this to say about what other carriers do compared to what Sprint has on its hands now:
As the new CEO of Sprint, I’m committed to talking with our customers in a clear and straightforward way. Too often in our industry we have companies trying to shout over each other with claims that they are offering the best pricing EVER. We will not just add to the noise.
“Best value in wireless” is not merely some slogan for those of us at Sprint. We stand behind it, and we want every American consumer to know it.