Verizon and Sprint will pay $158 million to settle customer complaints

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The mobile carriers always seem to be in a little bit of hot water don’t they? Maybe it’s because they are always playing games with billing, throttling, and anything else shady they can think of.

This time around it’s a practice called “cramming” which is when customers are billed for third-party services they didn’t request. In most cases, it resulted in a $10 monthly charge in which Verizon and Sprint declined to offer refunds. According to the Federal Communications Commission, both carriers received roughly 30% of the charges.

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FCC tea leaves suggest LG G4 release on Sprint, Verizon getting close

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A couple new entries in the FCC database for LG devices suggests the LG G4 has cleared regulatory approval on the way to market from Verizon and Sprint. The new entries are for devices with model numbers VS986 and LS991, although the entries do not mention “LG G4″ specifically as the phone model. However, sources note that the LG G3 on Verizon has the model number VS985 and on Sprint it gets model number LS990. So the new devices have had their model number increased by one relative to the LG G3, which suggests the new devices are the LG G4 for each of the carriers.

Neither carrier has released information about availability of the LG G4. However, sources think Sprint will hit the market in June and they do have a pre-registration page already setup. Meanwhile, no date has been set for Verizon

source: FCC (Verizon), FCC (Sprint)
via: G for Games

Sprint lost money and customers during Q4 2014

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The final quarter of 2014 was not pretty for Sprint as the carrier saw a drop in money and customers, two areas that are clearly not favorable for investors. Amid fierce competition with T-Mobile for placement as the third largest carrier in the United States, Sprint reported losing 201,000 postpaid customers; however, prepaid customers increased by 546,000. Despite generating $8.3 billion in the quarter, the carrier had a net loss of $224 million.

It looks like Marcelo Claure and his fellow Sprint executives are heading back to the drawing board.

Source: Sprint

Sprint customers get free Boingo WiFi access in 35 U.S. airports

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Soon, travelers within the United States that are also Sprint customers will notice free access to Boingo’s WiFi at select airports. The two companies announced a multi-year agreement that supplies Sprint customers with free Boingo WiFi access in thirty-five airports located throughout the United States. Through the auto-authenticating networks, customers save data (and money) by not devouring data while waiting for departure. Sprint and Boingo tested “millions” of devices to ensure the quality of connecting to the WiFi networks.

Hit the break for the list of airports and full press release.

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How to check Project Fi coverage in your area

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By now you’ve probably heard an awful lot about Google’s announcement about providing a new network called Project Fi. The network piggybacks off of Sprint’s and T-Mobile‘s networks and supports making calls and texts over a WiFi connection when an LTE signal isn’t detected. If you’re considering your options as to whether to ditch your current provider and join Project Fi, you might want to check the signal coverage map first to see if you’re covered.

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T-Mobile’s Legere steps up the rhetoric against idiotic overage charges

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The recent Twitter flap with Donald Trump must have really gotten John Legere’s hackles raised. However, the T-Mobile CEO decided to take out his wrath on his competitors through a new video he posted slamming them for their overage charge policies. The video comes a year after Legere challenged AT&T, Sprint and Verizon to abolish “predatory” overage charges. Read more