Verizon Attempts to Clear Up Remote Diagnostic Tool Privacy Concerns

Yesterday we told you about an update that is heading for the LG Revolution. The most interesting part of this update is the included Verizon Remote Diagnostics tool, one that allows the carrier to essentially take control over your device should you ever require outside diagnostic support. As we all know, privacy has been an increasing concern lately and those tinfoil-hat types did not like the sound of this remote access tool and what VZW might be privy to. Although the tool requires user permission to enable it, it would still be nice to know what the person on the other end can see exactly.

Being that the Carrier IQ ordeal caused such a huge uproar you would think Verizon would be ultra cautious when dipping their toes into the nasty waters of customer privacy. Today, Verizon reached out to our friends at Android Central to shed a little light on the matter, in hopes to put peoples fears to rest. According to Big Red, ” no personal data like keystrokes or web history, location, etc., is logged or saved.”

As AC mentioned, I image users aren’t just going to take their word for it. You can bet that the development community will dive in head first as soon as the app is available and only then will we truly know if the diagnostic tool holds any privacy concerns for the end user.

source: Android Central


Verizon Releases Update For LG Revolution, Casually Includes Verizon Remote Diagnostics Tool


Verizon has sent out a notification to LG Revolution owners highlighting an important update called VS910ZV8 has arrived. In addition to resolving minor bugs with the device, the update introduces a new virtual tool called Verizon Remote Diagnostics which aims to make maintenance of the phone a breeze. Verizon  specifically describes the Remote Diagnostics tool as a:


“New customer care solution to improve device issue diagnosis during customer support calls. When a customer calls into Verizon Wireless Customer Care, this solution, with the customer’s permission, allows support personnel to remotely view the user’s device for troubleshooting and application demonstrations.

The Remote Diagnostics tool is a very interesting concept. It essentially means that the RD tool will allow Verizon customer service to see a user’s device and literally gain remote control of it— naturally with your permission of course. Verizon, unlike Carrier IQ took the time to notify its customers of this potentially controversial application. So this in essence, should not a repeat of the whole Carrier IQ shenanigans we remember from late last year. If you own a Revolution smartphone, are you reluctant or OK with this diagnostic tool?

Hit the break to see the full details of the update along with the Verizon link for full details.

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LG & Verizon Set To Release Phones With VMWare

Verizon again continues to get lucky when it comes to getting the good stuff. It’s no secret that LG and VMWare have a unique partnership, but now they’ve revealed something that looks to be pretty special. LG showed it had a trick up its sleeve at CES. What would you say if you can use both your “work” phone and your “personal” phone on the same phone? Let me explain– VMWare has officially enabled the ability to run separate virtual Android OS machines on the same device. That means you can use your personal phone one minute, hit a button and then completely move to your work phone managed by your employer. Pretty neat isn’t it?

Verizon isn’t done either. The big news is that Big Red and Telfonica will be a launching a phone with the technology “in the coming months”. All of this means improved productivity for all— and soon.

Further details are scarce, but stay tuned with Talk Android and we’ll provide any further info as we get it.

(Photo courtesy of The Verge)

[via The Verge]

Verizon May Say Good-bye To Droid 3, MiFi Hotspots And More This Month

An anonymous tipster has stirred up rumors that Verizon will be pulling the plug on the Motorola Droid 3 after stores receive what will be their final shipments later this month. Despite carrying the namesake of Verizon’s once flagship phone and being widely considered as the go-to device for keyboard lovers, this latest incarnation, launched last summer, failed to impress consumers and lacked the sizeable upgrades that we all expected. Sad as it may be, this news may add gravity to the recent leaks that suggest the Droid 4 will help fill those empty gaps on Verizon’s shelves by February.

Also up on the chopping block: the LG Revolution, BlackBerry Curve 3G, Palm Pre 2 and their entire Mi-Fi line up including the Novatel LTE Jetpack (no more shipments after January) as well as the Samsung LTE Jetpack and ZTE Fivespot (final shipments already completed).


[via theverge]

Verizon Announces Holiday Savings Bonanza, Kicks It Off With Red Incredible 2

It’s that time a year again. The time where you brave the cold, dark and early hours to save a ton of money on your holiday shopping. As we told you before, it appears that Verizon knows this as well and has decided to bring some other great deals to you this holiday season. Starting with the Incredible 2, in red, Verizon will offer specific deals on specific days. This, coupled with the other Black Friday deals, Big Red is offering shows that they are very much in the Holiday Spirit.

  • The DROID Incredible 2 (In Red) – Available online on Nov 24th, 25th, and 28th. Available nationwide in the Verizon Wireless Communications store for free after a $50 mail-in rebate on Friday, Nov. 25th only.
  • The LG Revolution – Available online for $49.99 with a new two-year customer agreement on Nov. 24th, 25th and 28th. Available nationwide in Verizon Wireless Communications stores at holiday prices after a $50 mail-in rebate on Friday, Nov. 25th only.
  • The Pantech Breakout – Available from Nov. 24th – Nov. 28th for $49.99 after a $50 mail-in rebate and a new two-year customer agreement.
  •  Motorola Xoom – Available online on Nov. 24th, 25th, and 28th at the special holiday price of $199.99 with a new two-year customer agreement on Mobile Broadband plans beginning at $30/month for 2GB of data. Available nationwide in Verizon Wireless Communications Stores at holiday pricing on Friday, Nov. 25th only.
  • Samsung Galaxy Tab 7-Inch Edition – Available from Nov. 24th – Nov. 28th after a $50 mail-in rebate and a new two-year customer agreement.
The Sony Xperia Play, among others, will also be available for free from Nov. 24th – Nov. 28th. Add this with both Amazon and MetroPCS’ Penny Pincher and Black Friday deals, those looking who are in the market for a new phone have some amazing deals to choose from. Also you can follow Verizon on both Foursquare and Facebook to get information on additional deals that are happening during this time .For a complete list of the Black Friday deals that are going on you can click here, otherwise follow the break below to see Verizon’s full press release.

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Gingerbread Now Official For LG Revolution, Verizon Posts Change Log

It’s been a great day for LG Revolution owners. We heard earlier about a potential update for the Revolution, but Verizon has officially let the cat out of the bag by releasing their change log for the VS910ZV7 software update which includes the long-awaited Gingerbread 2.3. In addition to the standard Gingerbread features, the software update includes Email folders now displaying in the correct order and data now working correctly when toggling in Airplane mode among other things. Now that we have the change log, it should only be a matter of days before the update is officially pushed to Revolution devices. When you do receive the update, do tell us how it’s working out for you.

Full change log after the break:

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LG Revolution Receiving Gingerbread Update Today?

If you’ve happened to be hanging around LG’s official support forum (like, who isn’t these days?) you may have caught a little tidbit about the LG Revolution receiving Gingerbread 2.3 starting today.

“The Ginggerbread Update will start rolling out tomorrow 10/28/11 and all Revolutions should have it by 11/02/11… The Update will be delivered “Over the Air” (FOTA) … More details as I get them.”

And no I didn’t misspell Gingerbread, it’s the original quote from the forums.  However, when sifting through Verizon’s site, we can’t see anything corroborating this news. So, at this point, lets just cross our fingers and hope some devices start receiving it today.  If you’ve received the update, please feel free to sound off in the comments below.  You’ll be giving hope to Revolutioners all over.  Is that a word?

[via LG]

[Deal] Get A $100 Verizon Wireless Gift Card When You Mail In Your Old Phone

Recycling pays with Verizon Wireless’ $100 gift card deal for new and existing customers that send back their old phones when they activate a new line, upgrade to a new Smartphone or add a new line of service. (2 year contract is required for each).

Many of the best-selling Android devices available include the HTC Thunderbolt at $149.99 and the Droid Charge at $199.99 after you factor in the gift card respectively. You can even snag an LG Revolution for under $100. Verizon will mail you a postage paid envelope within 5 days of your purchase and ask that you allow up to 3 weeks to process the gift card.

Were you planning on adding your current device to your Android trophy case or are you willing to part with it for this online exclusive deal? Hit the break for a link to this Verizon Wireless offer.

[via verizon]

Verizon $100 Gift Card Offer

Verizon Releases Update for the LG Revolution

Word on the street is that Verizon is rolling out a new software update to the LG Revolution, bringing with it bugfixes for email and messaging, new call features, and some new applications. New applications include a slew of V CAST updates, Netflix, Tunewiki, Slacker, and more. Check out the link below for instructions on how to get your update.

[via vzw]

Netflix Offering 3 Free Months On Newly Purchased LG Revolutions

Netflix is apparently getting vary serious about getting their service to as many Android phones as possible. LG and Netflix have teamed up in order to help you understand the beauty of the most famous movie and tv watching service. From now until August 28th, anyone who purchases an LG Revolution on Verizon ($199) will be given 3 months of Netflix for free. This is definitely a better deal than the usual 1 month free deal that Netflix likes to give out. As with all of these types of promotions, you’ll automatically be signed up for the $7.99/month plan after the three months is up, but you can cancel that at any time. This probably isn’t enough to sway you into dropping your phone for the LG Revolution, but if you were on the fence about getting one hopefully this will help you over.

[via Verizon]