Ever had a question about a device on Google Play and couldn’t seem to find answers? Then you’ll be happy to know that they’re adding a live chat feature for questions on device purchasing. Before this, the only options to get help were to call support or email them— this new option will most definitely make the process more efficient by eliminating waiting time and allowing you to take care of business without leaving the computer screen.
The chat feature is surprisingly very similar to the layout of Hangouts, which is definitely refreshing and a change in the way of doing things. When your chat is over, the entire conversation will be found in your Gmail inbox— if you don’t want the whole thing recorded in your chat history, however, there is an option to go “off the record.” » Read the rest