The role of an employee in a carrier’s retail store is quite easy. They are there to sell a device. So they have some options as to what devices are the best for a particular consumer. New research conducted by Kantar Worldpanel shows that United States carriers are more inclined to recommend a Samsung device rather than an iPhone from Apple.
A new study conducted by the United States Senate Commerce Committee found that owners of mobile phones have been wrongly overcharged with bills. This is from cramming, which is the application of unauthorized charges masked by services such as ringtones. The report published by Congress shows that carriers in the United States are keeping roughly 30-40% of revenue. And the carriers are not even the ones doing the actual cramming. In many cases, it is a third party running these services. This is all at the literal expense of customers.
From the beginning, LG has planned to have at least five colors available for their newest flagship, the LG G3. The standard Metallic Black and Silk White have been available through AT&T, Verizon and T-Mobile while the Shine Gold color has thus far been an exclusive to Sprint, which also has black available. However, there have been no signs of Moon Violet or Burgundy Red being available internationally or with any of the U.S. carriers. LG has issued a statement indicating these additional colors will start to hit the market in August:
We have some information today regarding the Samsung SM-N910 (possibly a variant for the Galaxy Note 4, as the Galaxy Note 4 is the SM-N900).
We were already pretty sure that the phone would be coming to AT&T, but now we know it’ll be coming to Sprint, US Cellular, Verizon, T-Mobile and Bell Canada. All carriers should have the 32GB capacity available at launch.
Stay tuned, as there’s certainly more to come.
Source: @evleaks 1 / @evleaks 2
About this time last year, an small uproar was sweeping over the Internet thanks to action taken by the Library of Congress to make unlocking cell phones illegal under the Digital Millennium Copyright Act (DMCA). The Library of Congress ruling took effect on January 26, 2013 and any cell phone purchased after that date cannot be unlocked, at least not legally. In response, an online petition was created on the White House web site and in a matter of days surpassed the 100,000 signature threshold triggering a response. President Obama responded as hoped, agreeing with the petition that consumers should have the freedom to unlock their devices.
With all of the wireless carriers battling for subscribers, many people may be tempted to give a new carrier a try. This could be for a variety of reasons, but probably anyone making a switch would like to know they will not regret a change due to poorer service compared to their current provider. Developer tawkon hopes to help with this situation with the release of the Glove app to help users find “a network that fits.” tawkon claims three out of four people could be getting better service than what they currently have.
In a surprise announcement on its Twitter account, HTC USA said that final KitKat software has entered carrier labs for final testing. They also noted that we should expect certification for all four major US carriers next week.
Certification is currently in the third of four stages involved in pushing out OTA OS updates to devices. Shortly after passing carrier certification, the update should start getting sent out to devices.
More progress should be announced next week, especially considering how transparent HTC has been with the update process as of late.
Earlier today, AT&T announced a new incentive that pays customers if they ditch their current carrier to join them. This is AT&T’s answer to whatever John Legere & Co. have up T-Mobile’s sleeve. But in true Legere fashion, the T-Mobile CEO has fired back. In a tweet issued today, Legere says “
#Randall – you gave us cash & spectrum AND we took your customers with #Uncarrier moves, do you really think you can buy them back?” Who is this Randall guy he is questioning? AT&T CEO Randall Stephenson. Legere is calling out Stephenson for attempting to win back customers that already jumped ship for T-Mobile’s Un-Carrier ways.
But the chatter did not stop with Legere’s tweet. In an email with Re/code, he states that AT&T must be scrambling “a terrible Q4 and holiday.” Then T-Mobile’s CEO added that he is “flattered that we have made them so uncomfortable” and reminds people to “wait until CES to hear what pain points we are eliminating next. The competition is going to be toast!” We certainly will be waiting as T-Mobile’s next phase is announced next week in Las Vegas.
Hit the break to see what else T-Mobile’s CEO had to say.
We already know that the Nexus 5 will be coming to the Play Store off-contract, and that it will also be sold by carriers in the US. We now have news that the Canadian carrier, TELUS, will be offering the device as well.
Whether it will be available through TELUS at the same time as other carriers, we don’t know. Pricing is also unknown for now.
Expect to see Google release the Nexus 5 to the Play Store by the end of the month, likely on the 28th or 30th.
Source: Mobile Syrup
US Cellular is one of the only major US carriers that hasn’t offered shared data packages for consumers. They’ve finally caught up today, though, and their new share plans are officially available to consumers. However, like how the other carriers are handling these plans, you aren’t required to move onto these plans if you’re already on older plans.
The pricing is similar to other options you’ll find; 300 MB with unlimited talk and text will run $40 per month, plus a $40 per device access fee. The 1 GB share plan puts you at $90 each month, which seems to be the sweet spot with postpaid individual plans. You can add up to 10 devices onto one of these plans, and lesser devices like feature phones or tablets have cheaper access fees. All in all, nothing revolutionary here, but if you’re a US Cellular customer, it’s nice to have more options. You can check out their full press release below.