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Nov

22

2010

Sprint Samsung Intercept Review

by Tyler Cunningham
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Mid-range devices may not be the sleekest or most powerful phones on the market, but they constitute an important niche for individuals who want all of the features and functionality of a smartphone, but who don’t want to spend over $200 to get it.

The Samsung Intercept falls right into this category, mostly. This Android 2.1 QWERTY slider is only $99 with a new 2-year contract (after $150 instant savings and a $100 mail-in rebate), or $349.99 outright. It features a 3.2-inch TFT disaply with a resolution of 240 x 400 pixels.

It also has an 800 MHz Samsung S3C6410 processor, 160MB RAM, a 3.2MP camera, 1xEV-DO rev.0, Bluetooth 2.1, Wi-Fi, and microSD expansion of up to 32 GB. Given the 800MHz CPU, some may want to lump this into a category somewhere between mid and high range devices. However, given the amount of RAM, lack of flash for the camera, and mediocre display quality, I feel comfortable labeling this as a mid-range device.  Now, let’s take a look at what comes with the box.

Aside from the phone itself, the Intercept comes with an AC charger, mini-USB cable, microSD card (already installed), microSD adaptor, “Get Started” guide in both English and Spanish (not pictured), “Basics Guide”, Terms & Conditions, and a recycling bag to send your old phone back if you so desire. Nothing too unusual here, but it is nice that they included a microSD card with the phone.

Physically the phone feels pretty sturdy despite the fact it appears to be made entirely out of plastic. The sliding mechanism on the keyboard feels solid, and the physical buttons on the front of the phone have a defined aspect to them, although the “select” button in the bottom center area feels a touch wobbly.

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Camera

With only a 3.2MP camera and no flash, the Intercept is really lacking in the photo-taking department. You are limited to taking photos in areas with plenty of natural or artificial light, case in point, the photo taken below.

The camera certainly fairs better in better lighting situations, but still produces slightly grainy photos. The bottom line here is: do not buy the Samsung Intercept for its less than stellar photo taking abilities.


Keyboard


The keyboard is unfortunately one of the biggest drawbacks of this device, especially when compared to other Sprint QWERTY phones like the Epic 4G. First of all, there are only four rows of buttons compared to the five featured on the Epic 4G. Now because of that, the space key and a few others had to be crammed down on the bottom row of keys, with the space bar placed right in between the “v” and “b” keys. This makes for a fairly awkward typing experience at first, and definitely gives this device a bit of a learning curve in regards to the keyboard.

Another problem I have here is that the function key, which enables you to use all of your secondary characters on the keyboard, is placed in the very upper left corner of the keyboard. It may not seem like a huge difference between placing it in the lower left area of the keyboard, but it really does make it awkward to use your right thumb to try and use some of the characters located directly next to or under the function key. Again, this was done because of the four rows of keys, and while I was able to get used to this, I still would have preferred the function key to be in the lower left portion of the keyboard.

In spite of the issues mentioned above, the keys themselves are actually quite nice. They are responsive and emit a nice “click” sound when pressed, and the spacing is pretty comfortable. It really is too bad that the space key is so awkwardly placed, because the actual keys themselves are pretty nice. Now, let’s take a look at some of the software that is unique to the Samsung Intercept.

Software


I have never been a fan of manufacturer UI’s, and TouchWiz is no exception. It feels sluggish and a bit disorganized, and the phone felt more usable with a home screen replacement like Launcher Pro. Other than TouchWiz, the only unique software that comes pre-installed are the different Sprint offerings, which are Sprint TV, Sprint Football Live, and Sprint’s NASCAR app.

Sprint TV is actually a pretty nice app, and something I would definitely recommend if you find yourself stuck in an airport or on a bus with some time to kill. There’s quite a bit of network content to choose from, and the couple episodes of the Daily Show I watched came through in pretty good quality with only a few moments of lag.

NFL Football Live is a nice little app for Football fans, including scores, stats, clips and highlights, and a Fantasy Football tab for those who are into that sort of thing. The video quality of the is not nearly as good as what I experienced with Sprint TV, but it works.

I’m by no means a NASCAR fan, but if I were I would probably enjoy having Sprint’s NASCAR app. It features results for all the different races going on, and a live radio broadcast so you can listen to live commentary. Overall, I found these Sprint apps to be a nice addition to the phone, and helps give the Intercept a few extra selling points.

Call Quality and Battery Life

I used the Intercept to make a couple conference calls just to test out the overall call quality. While it was not as clear as my Droid Incredible, for the most part I could hear the speaker on the other end loud and clear. I’m not as big a fan of the speakerphone, however, which sounded a bit muffled. However, other than the speakerphone I don’t really have any major complaints with the Intercept’s call quality.

In terms of battery life, as long as you’re not doing something really CPU taxing (like playing 2 hours of Angry Birds), the battery life is pretty decent on this thing. I only lost about 10% battery life after using Sprint TV for about 30 minutes, which isn’t too shabby. After about an hour of talk time, some Sprint TV use, email, web browsing, and some Angry Birds, I still had about 50% of the battery. All in all, for a device with an 800MHz CPU, the battery life is pretty decent.

Benchmarks

Before you start to grimace at some of these benchmarks, keep in mind that this is a mid-range device which is only sporting a 667 MHz chip. That being said, here’s how the Intercept holds up against some of the higher-end devices.

First up we have Google’s V8 (no, not the juice) Benchmark version 5, which measures a phone’s JavaScript performance typically while web browsing.

As you can see, the Intercept performs pretty poorly here compared to some of these other devices. Up next, we have BenchmarkPi, which basically tests CPU performance while crunching the digits of Pi. In this particular case, lower is better, so again the Intercept comes in last (this will be a continuing trend here).

Next up we have Linpack, which is another CPU intensive benchmark. The results here are a little strange, as such a low MFLOPS number should have resulted in a much higher total in seconds. I ran this several times, and they all averaged out to about the same. I really can’t say for sure what’s going on here, but I thought I would include these results anyways.

The next three benchmarks, NeoCore, fps2d, and Quandrant, all failed to run on the Samsung Intercept. These are tests designed to show off the GPU capabilities of a device, and this little guy just couldn’t keep up.


Conclusions

A few months ago, I probably would have felt a bit better about recommending this phone to people wanting a mid-range Android device on Sprint. However, with the recent release of the LG Optimus S, unless you are dying for a physical QWERTY keyboard I would probably have to recommend the LG. It has a brighter screen, Android 2.2, and is $50 cheaper than the Intercept. I am honestly a bit surprised that the Intercept hasn’t been bumped down to $50 or less for a new 2-year contract, and I would expect this to happen in the next month or two.

My overall impression after using this device pretty extensively is that I would not be satisfied paying $100. Would I feel better paying $50? Probably. I think the phone really suffers because of the low amount of RAM, which causes it to bog down pretty easily. The keyboard feels nice, but again is hindered by a poor placement of the space and function keys. The screen, while fairly responsive, has a pretty low resolution and looks overly pixelated.

The bottom line is: If you’re dying for a Sprint Android phone with a QWERTY keyboard but don’t want to shell out for an Epic 4G, I suppose this is the device for you. In all honesty though, I would take a good hard look at the LG Optimus S before buying an Intercept.

» See more articles by Tyler Cunningham

Comments

  • Carloswithac

    You sure it’s 2.1? That’s the Android 1.6 launcher, not Touchwiz!

  • Deb

    My son has an Intercept and has had nothing but problems with it. All you need to do is go to the Sprint forums to read through the threads. http://community.sprint.com/baw/community/buzzaboutwireless/phones-and-devices/android_phones/samsung_intercept?view=discussions There are so many unhappy Intercept owners (including my son). Samsung is notorious for their lack of support (especially their mid-low range phones). Sprint should really do something about this. Customers are stuck with an unresponsive, laggy, phone for two years and really deserve better.

  • Michael Murphy

    I know several people who bought the Intercept 3-4 (or more) months ago, and found it to be capable for their needs, but like you said…with the Optimus S $50 less and the Transform only $50 more, it’s in an awkward spot price-wise.

  • Errand Wolfe

    I purchased this phone from Wirefly about 2 months ago for $50. I thought you summed it up perfectly when you said “Would I pay $100 for this phone, no. Would I pay $50? Probably”. I had a REALLY difficult time deciding whether or not to return this phone. To say it is sluggish is a definite understatement. As soon as I started rooting and loading custom kernels things started to improve. I currently have a Linpack around 8 and the phone is generally a lot more usable. There are times though where I just want to throw it against a wall, especially when low signal is slowing down data.

    In an odd connection, the lower my cell signal bars, the slower the phone seems to run. Now when I say that I am not talking about reading web pages or streaming video. I am talking about things like switching between apps, activating the dialer app, going to the home screen. No, I am not running any live wallpapers.

    I have heard the complaints are much less when using the Virgin Mobile version. I can only hope that the promised Froyo upgrade actually comes through.

  • Atulita

    DO NOT BUY THIS PHONE!The reviews of this phone were very inaccurate when I bought it…and I regret greatly! This phone is an insult, for $250 i could get a lot simpler but better phones! This is the WORST DROID in the market. It’s unusable, everything takes sooo…long to get it right, phone set up is horrible, call quality terrible, battery life it’s none existent, if you like QWERTY phones, don’t get fulled by this “pretty” phone… Bottom line: It’s a rip off.

  • Nick

    I just got my new smart phone Samsung Intercept yesterday. I wish I should have read the review, but this was my first phone. My Opinion “Samsung Intercept” is the wort smart phone there is I was about to get the LG Optimus S, but they ran out. I’m about to return my phone in today and get a LG. what I have read is that Samsung Intercept can’t even update with to 2.2 Android. and the screen is not even LCD; it’s a Piece of slow!!!! Out dated phone. compaire it to a car it’s a Pinto!. I have tried the LG Optimus S and it’s a Mustang!!! Trash the Samsug Intercept because it can’t intercept any thing

  • http://www.best7android.com Android World

    According to the offer the specs dont seem very apealling to me. Specially the camera. I also dont like the design.
    But appreciate the review. Its really wondeful.

  • jonathan clark

    I think that all of you are babies I have the samsung intercept and I have to say I’m quite happy with the phone its super fast and it has 2.2 now not to mention sprint is offering this phone for free.I love the phone and the slideout keyboard I think all these bad reviews are from other companies that are loosing buissness because of this phone /check the phone out yourself don’t listen to all these fake reivews.

  • laura d

    Regarding the individual stating that we are all babies. Lol. U wish. Give it time. I had a samsung moment which is acutally the 1st generation (had it replaced 4 times) b4 they gave me the 2nd generation moment now called the intercept. There are the wifi doesn’t scan properly, the bluetooth function doesn’t pair, I can’t edit any contact connected 2 a fb profile (not the fb part but the actual google contact part) & I’ve lost many many calender entries & some contact entries because the sync feature is faulty & those aren’t even the only reasons they r giving me a optimus instead….I feel I should mention that if u download 1 or 2 apps the phone boggs down & gets laggy…but I would be giving it 2 much credit even then…u don’t have 2 download any 4 that 2 happen over a couple months. Samsung I’m sorry 2 say has been the worst brand experience I’ve ever had. & 2 nip any “ur 2 young 2 say that” statements. I’m 35 & have had upwards of 35 different models over my life & worked in a cell phone store for a yr so I’m extremely & overly exposed 2 issues but never as poorly made & service lacking as samsung. The only good thing I can say is I have had awesome experience w/ the customer service aspect of SPRINT…& I HAVE Never had problems w/ connection related 2 sprint…only phone related issues. Infact if u haven’t had any problems w/ the Samsung Moment 1st gen or 2nd gen (aka intecept) either u will in time or u r a simple user…meaning, u only make & receive calls & maybe text cuz that’s the only way u wouldn’t have or notice any other issues. Goodluck.

  • http://siterack.net Chris Walker

    Errand Wolfe Said
    “I have heard the complaints are much less when using the Virgin Mobile version. I can only hope that the promised Froyo upgrade actually comes through.”

    I have the Virgin Mobile version, because I needed the data plan, not talk. $25/bux month, can’t beat it!
    I have had no major issues with mine. It has froze up on me a couple times, when gaming, but not very often.
    As far as the other issues, people complain about, I have not experinced any of those. I use alot of Email, web browsing, and SSH server connections to run a hosting company, off mine. I have installed roughly about 20 apps onto mine without any issues. And 2.2 Is supposed to come out next month! I just hope it doesn’t brick my slow, but otherwise reliable phone.

  • Fred H

    The absolute worst phone I have ever owned. Mediocre for internet functions, and terrible as an actual phone, which is even more important. Why?

    1) The system is incredibly laggy, as if the processor just simply can’t handle Android (even on Froyo). This is irritating when windows take forever to load and really ruins the user experience. Try scrolling through your contacts; it’s horrendous.

    2) As a result of the lag, you often can’t even receive calls, which is the worst possible problem with a phone, a device *specifically intended to allow you to talk to other people*. You’ll hear the phone ringing and take it out of your pocket, and the phone will be SO @&$*()@ SLOW that it won’t load the call-screen with the reject / accept buttons until most callers have already hung up or are on the verge of being sent to voicemail. It also drops calls like crazy during conversations, even in areas where it shows 3 or 4 bars.

    3) The touchscreen is horrendously unresponsive, especially the navigation buttons. You’ll hit a button only to have nothing happen, and hit it again only to find that 10 seconds later the window will open twice or scroll back or even that the device will do things you never pushed the button for, as if possessed.

    4) If you hold on for more than the 30 trial period, you’re absolutely stuck with it. In spite of the vicious lashing this phone is getting on the Sprint forums, the company refuses to admit that it’s a lemon, and when I took it to a local sprint store to have it reset (to no avail), they basically told me that the issues were just a part of the device I’d have to live with, pretty ridiculous if you consider that it only works as a phone about half the time.

    5) Finally, the phone is loaded with bloatware from Sprint that can’t be removed, including a NASCAR app 90% of people outside of Appalachia couldn’t possibly care less about.

    Pass, pass, pass on this. Spend an extra $50 to get the next phone up, or better yet, steer clear of Spring entirely.

  • Duane B.

    I think Jonathan Clark works for Sprint. If he really has had this phone for more than a month, then he’d know the problems. I’ve had this phone for about 4-5 months now. When I first got it, I loved it. This is my first android phone. It would only freeze on me a few times here and there but I could deal with it. The battery life is crap though. Currently it runs slow when opening almost all apps. I have Angry Birds and it takes about 45 seconds to a minute to actually get to the start screen.

    A lot of times after exiting an app, the phone will go blank and only show the background (no apps/icons on screen). It usually takes about half a minute for it to come back up. There are a lot of new updates for things (new android versions, netflix, ect.) and developers of these updates don’t even want to waste their time with this phone. It’s being bypassed because of its suckyness.

    A few more things that make me angry about this phone are 1: The design. When you use the sliding keyboard, I don’t know about anyone else but, my ring finger ALWAYS hits the volume button. I rest the phone on my ring fingers while my index and middle hold the phone up.

    2: The price/charges. I’ve heard that this phone is now free, which it should be, but when I got it I paid $49.99 for it. Way more than it’s worth. I know my complaint it minuscule compared to people who purchased this phone when it was over $100. I have this phone through Sprint. I was told when I got the phone that I could pick out a plan. Not having internet at the time, I chose the unlimited everything plan for $69.99 a month. Now for some reason, after all of the ‘fees’, it’s about $90. I’ve called and asked in the local Sprint store if I could lower my plan. They’ve both told me that That’s the cheapest for my phone being that Sprint makes you choose an unlimited data plan for any smart phone. I used to have US Cellular. Their unlimited plan is cheaper. It’s $180 to break my contract. I’m thinking about going with Simmitry being that their unlimited is $49.99.

  • Michael R.

    First hand experience, DONT BUY THE INTERCEPT. This piece of crap took me more than five seconds when i slid the keyboard out to actualy recognize that i slid the keyboard. I quit sprint, joined Virgin mobile and did myself a favor by getting myself an LG Optimus V. (S in sprint’s case) The LG runs SO much faster, and that’s with tons of extensions installed.

  • John.P

    What can I say besides this phone is junk a lemon.I have had this phone for about 3 months and have gone through 3 of them each one works for about a week then fails misserbaly will not let anwser calls locks up on apps and just very dissapointing I have been using virgin mobile for years but untill they offer a better phone I’m stuck with this pice of junk.

  • Betty White122

    This phone is HORRIBLE! I mean, I am lucky to have a cellular device, but I would prefer one that doesn’t randomly turn off, not turn back on, constantly freeze, place incorrect calls, drop calls, not let you answer calls no matter how many times you press the accept button. The only good thing about it is that it has a camera, that often doesn’t work anyways. I’m switching to iphone.