You know, nothing gives us here at Talk Android greater satisfaction then writing a post and having comments from our readers to read as well. We encourage all our readers to comment on any post we put up. Whether you agree with us or not, (That’s what makes us better writers.) it is still important to hear your feedback. What makes it even better is when you get the attention of the company you are writing about.
Yesterday I wrote about Mindjet’s buy-out of Thinking Space Pro, and how a lot of customers weren’t too happy about this. I am more then pleased to say that Mindjet read my post, and answered my questions. In the comments section on the same day no less! Jascha Kaykas-Wolff the CMO of Mindjet had this to say:
Thank you for your passion for Thinking Space Pro. I wanted to let you know that we hear you and we understand you having some reservations; however, I’d like to take this opportunity to address your concerns.
We are sorry that you feel like this came as a surprise; unfortunately, we weren’t able to disclose acquisition information ahead of time. The good news is that we will continue to enhance the current app, and it will remain free. There will be optional subscriptions offered through it (e.g. Connect Business) in the future, but we want to assure you that the app itself is – and will remain – free.
In terms of future plans, we are happy to tell you that we’re working on cloud storage improvements, plus an integration with Mindjet Connect, our cloud-based product. Future updates will also make your maps more shareable, allowing you to take full advantage of the Android OS and be better connected with the Mindjet platform.
We’re incredibly excited about combining the ease of TSP with the power and resources of Mindjet to offer users the best of both worlds.
Have a great holiday and happy new year,
For me this is an excellent way to regain some of the trust I had lost for them. He defiantly did put a few of my concerns to rest, and I appreciate his response, as well as how soon he did get it out. I look forward to the new products he mentions. This is the kind of response I want to expect from a company, quick, clear, and down to business.
I would like to thank Mr. Kaykas-Wolff for reading our blog as well as giving our readers the answers we asked for. Let’s face it people, he didn’t have to read my post nor did he have to respond back to it either, but he did and I thank him for it. I will be keeping an eye on future developments from Mindjet.