Hero problems/issues/fury so far..

[waldemara]

Hi,

Please do let me moan in my grief as Android (atleast HERO) has so far let me down..

Issues that I have encountered so far:
1. As I press "home"-button it might crash and say "loading" with black(/transparent) background and a circle that loads ooon and ooon and ooon. For the first two days it crashed so I had to boot the entire device. In that point there was no additional apps installed

2. Exhcange capability is there but it ain't that good. Using folders (as I use with my email) is very stupid as it shows ALL the folders in one list even though many of the folders are sub folders

3. Huge lag all the time. Like when I call some number and it goes back to the "made calls"(or whatever its supposed to be called) it might take more than 5 seconds to refresh the list and after the looong wait the last made call appears on the top of the screen. Other types of lags that are really frustrating are also appearing. If you wanna know more about my bad days with it please let me know

4. Audio issues. I mean how frustrating it is to listen to music and suddenly the song just stops and start and stops and start and stops.. It is very annoing. I am no "gold ear" or anything that really can tell a difference between a good and bad sounding audio, but I guess I can tell that listening to music sucks.. Also as I listen to music with my koss spark plugs and there is a calender notice - WHAT WAS THAT?!? Damn the sound is so loud that I am afraid I will drop some heavy weights on me some day when listening to music at the gym... Other than that audio is fine.. Umm yep...

5. No MS Office edit capability.. I just cant understand why..

6. No skype or anyother EASY (dont start talking about sip for android or what ever the name is called) VOIP app. Most of the mobile platforms has app that can do this - why not android?? And yeah I have read about VOIP apps but: skype lite= no use for me, google voice= uuuuh.. Great software but why hell they wont let me register or what ever was needed to get it to work.

7. Overall Google issues.. Google docs - whats the current story? Google Voice - hopefully they can provide it at some time..

8. IM apps. I just wanna use MSN ok? how hard that can be? Every app that I have used has proven to be unreliable. Why god?u why?

9. Latest issue is with home screen.. One day suddenly calendar, favorites and media player (didnt notice others - would not be suprised if there were more..) lost their text. Meaning that my calendar, favorites and media player showed the graphics but no text. I mean how could that even happen? It was removed by rebooting.. NICE!

So heres my "short" list of things that annoy me - there might be more but I dont remember at the moment.

I was really hoping this phone would substitue my old WM phone. Too many problems at the moment that I have considered destroying hero..

PLEASE HEAR MY STORY! Let me have still hope that android MIGHT be a great platform for mobile phones.. And also please let me know how to fix these issues I registered just to complain - how cool is this!

And hopefully some one will find joy when reading this At least some sadomasochist might enjoy when I am truly in pain

Best regards,
W

[Silmaril]

Hello,
I don't know whether I can offer you solution but let me compare my hero with yours about the topics you mentioned above, may be there is a hardware problem with your handy.
First of all, I never witnessed these problem you mentioned above such as; 1,3 (there is a little lag abour call history, but no way longer than 2 secs, 5secs is not normal),4,8(ebuddy is working for w/o any problem),9
I use exchange just for inbox therefore I don't know about other folders, I heard that documents to go will avaiable on market for editting office docs.
Can't tell anything about 6,7
you can check whether you have the latest firmware or there might a hardware problem.
I don't see anything missing except editting office docs at the moment in comparison to my old htc touch.

[daveb]

Hi waldemara,

I have none of the problems you describe above and I'm running my Hero on O/S version 1.5. I have also come from win mobile and am impressed by the Hero/Android performance in comparison to win mobile 6

One or two of your points are not really 'problems' as such e.g. no 5 .... the on-board QuickOffice app never claimed to have edit functionally so you will need to find a 3rd party app for this.

However for most of your points I believe your handset is at fault and you should take it back to the place you bought it, demonstrate how it is unacceptable, and get a replacement.

Dave B.

[impaler]

OP,
I have only experienced the music playback skip/start/stop issue...the rest are fine for me. I think the music player is getting hung up, but it keeps skipping around, stopping, changing tracks at random, etc. Maddening! Especially coming from an iPhone, I expected more from a media player. I don't expect it to be pretty, but I do expect it to function.

[jamesdal1]

waldemara, I FEEL YOUR PAIN!!

I have problems with mine, not all the same but similar.

I'm running HTC Hero on Sprint. I have the following problems. I think a phone should be able to make and receive calls, it's a cell PHONE!. That should be basic. Text messages should also be a basic feature of a phone.

1. Text messages
A lot of my text messages go into ONE thread. It's VERY frustrating because when i try to reply, it reply's to what ever number it chooses. I have to always enter compose to reply, and when they reply, it goes into a thread with about 30 different numbers.

2. Huge lag all the time.
I have the same issue. When I enter a number to call, It takes 3 to 5 seconds to place the call. I sometimes think I didn't press the "call" button and press it again and when it actually dials out, it kept my 2nd press of the call button and hangs up my call after 1 second after it dials.

3. apps , most fore close.
Almost every app that I have used has proven to be unreliable. That's one of the reason's I got the phone. I was thinking, calls and txt are basic features of the phone. that will not be a problem, well i have problems with both. So anyway, i try some apps, a FEW work fine, but most fore close or they cause problems to the phone. One app would hang up on calls after 60 seconds of talk time. I of course removed it.

4. Audio issues, same as waldemara.

5. The phone dimm's the light.
When I'm ready to use my phone, I slide the screen down to unlock the phone, it does but all of a sudden, it will dimm. I understand it should dimm after 30 seconds if not being used, but this happens after i slide the bar down to use it. I have to lock the screen and reactivate just to see the numbers or letters.

I will stop here. There are a lot more problems but I will stop.

OVERALL: i'm returning the phone. I will get the PRE or PIXI. I feel just like waldemara. I really wanted this phone, I wanted it to work. I was really hoping this phone would work out. I think the phone could be a good phone after they get all the bugs out. Right now, there is just too many problems. Like I said, I will be returning it and wait a year before I consider another droid phone.

[jamesdal1]

waldemara,

sprint sent me a new phone and have not had any problems with it. looks like i had received a bad one. all my problems went away. I love my phone now.

[Cdubya]

refresh the dialpad (so I can press "O" for a human being) during a call?

[revolcisum]

Originally Posted by Cdubya

refresh the dialpad (so I can press "O" for a human being) during a call?

Press [Call]