I used the password program and hit the pattern wrong 5 times and it locked me out. In order to get back in to my phone it's asking me for my google/gmail account information, but I don't have that either because it was so long ago, I don't remember any of that because the rep created it for me and I lost the information.
MY BIGGEST CONCERN IS--- I don't want to lose all my phone numbers and contact information. There must be a way to get all of my contacts back. I understand that they were backed up to google, but again--- can't get in to google.
The person at Tmobile is telling me there is no way to get my contacts but I KNOW THERE IS because this happened to my friend, so help me please!