Without even getting into the issues of this phone the fact that a detailed program guide is not readily available is a major flaw by Google as well as Motorola. We are the beta testers for these crazy companies just like we are for Bill Gates and Microsoft!
If you look on the last page of the Getting Started pamphlet that came in the box with your Droid, you'll see Motorola's number to call if you want a printed Users Guide sent to you. Mine is on it's way.