Samsung just admitted what everyone already knew…TouchWiz needs a lot of work. Samsung vice chairman & CEO Kwon Oh-hyun said that the software isn’t as good as their hardware. He even compared the relationship between the two to the Boston Red Sox. The Red Sox lead the pack in batting, but their pitching was average. For Samsung, “batting” is hardware and “pitching” is software. The Red Sox were still able to win the World Series and Samsung has proven to be very successful at selling smartphones.
So the software issues haven’t slowed Samsung down, but they want to fix things before it does. The only way to fix it is to spend a little money. Kwon says that half of the Research and Development workforce will focus on improving the software. Samsung is spending roughly $12 billion annually in R&D, so this indicates they are serious.
Of course they could save a slew of money and just opt for stock Android (or at least something close to it). Wishful thinking.