Verizon Responds In A Letter To The FCC Regarding Locked Bootloaders

Well, bootloaders are back on the menu and this time our friends over at Droid Life managed to intercept a letter given to a DL reader by Verizon Wireless regarding locked bootloaders.  The customer politely reminded Verizon about the “Block C License” but Verizon provided a song and dance claiming the unlocking of a bootloader would cause an instability in customer service and a negative impact on the user experience altogether.  The company has taken a serious stance on not allowing “unapproved” software on their mobile devices.  However, many argue that in the license agreement, nowhere does it state that Verizon is referring to “bootloaders” when it states that “no device shall be locked”.  Most argue that this is referring to the device’s capability to access the network and not in fact the bootloader.  While we’re not 100% sure what they’re referring to, one thing can be certain, customers are complaining.  Having a locked bootloader denies a user his/her God given ability to make certain changes and take certain advantages of their device.  It’s no wonder users will grab their torches and pitch forks the second a bootloader gets locked.  So, for now, Vz’s stance is this, regarding bootloaders; The carrier has issued that OEM’s lock device bootloaders in an effort to obtain a “standard of excellence in customer service“.  The company is bent on not letting unlocked phones lessen the experience of users.  Ok, I guess.  What say you though?  Feel free to throw your rants in the comments below.  Meanwhile, check out the letter in its entirety after the break.  

source: Droid Life

 

 

 

 

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  • Anonymous

    Oh, bullshit. If they believed that, my HTC Thunderbolt bootloader would have been locked from the getgo. Which it wasn’t 

  • http://profiles.google.com/kerpow Jeremy George

    They gave me the same song and dance letter.  I am a little dissapointed that the FCC doesn’t address this more quickly.

  • Erod45

    And people wonder why Verizon’s Galaxy Nexus lost their developer’s phone status