Defective Nexus 5X units on Project Fi are finally getting Moto X4 replacements

As good as the Nexus 5X was from a price and performance standpoint, it was plagued with a defect that caused many units to bootloop. If you purchased a Nexus 5X on Project Fi with added Device Protection and had the debilitating bug, the solution (after Google ran out of refurbished Nexus 5X devices) was either $100 store credit or a check for only $53. That’s a small fraction of the device’s retail price of $379 back in late 2015. Google is now offering the Moto X4 Android One edition as a replacement for defective Nexus 5 units, which makes a lot more sense. The Moto X4 Android One retails for $399.


The only (small) catch is that there’s a $69 deductible, but that’s a small price to pay when compared to a relatively worthless $53 payoff or (insulting) $100 store credit. The Device Protection plan was $5 per month and a popular option as word spread of potential problems with the Nexus 5X. It’s great to see Google stepping up and offering a proper solution to a very problematic device. I guess it’s better late than never.

If you’re interested in the Moto X4, check out our review here. Great battery life, a premium design and compatibility with all US carriers make it an excellent mid-range option.

Source: Android Police


About the Author: Erik Slaven

He was born and raised in Virginia, but escaped to Southern CA. Started out as a BlackBerry addict until he bought HTC’s Droid Eris and never looked back. He's owned dozens of Android devices and can rarely settle on a daily driver for more than a few months. He's currently using a Galaxy S8 and BlackBerry KEYone. He rides motorcycles for fun and would live on the beach if it was legal. Marketing and freelance pr help keep the lights on.