Burn in or ghosting, Google looking into problem with Pixel 2 XL screen

As new Google Pixel 2 XL phones start to hit the market, potential buyers have a possible mark against moving to the new phone to factor into their considerations. Over the weekend reports started to surface indicating the LG produced Pixel 2 XL may have a burn in problem with the screens. To their credit, Google indicates they are investigating the reports to determine whether there really is a problem with their latest flagship device.

The potential screen burn in issue was identified by individuals who have review units of the Pixel 2 XL. In order to detect the burn in, one has to look at the screen with something gray displayed, like a background. Those who have noted the problem can definitely see the outlines of the nav bar buttons at the bottom of the screen.

The Pixel 2 XL uses a P-OLED display and like all screens, is subject to burn in. Normally though, burn in does not appear until after months or years of use. That time to burn in has likely gotten longer over the years as manufacturers implement a variety of measures to help prevent burn in. That is why the appearance of potential burn in after a mere week of use is troubling.

Sources have noted that the screen may actually be suffering from an issue called image retention or “ghosting.” If this is the case, then the impact should go away, especially if Google is able to figure out a fix.

Google has responded to a request for comment on the issue and noted:

“We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.”

Google has a lot of momentum going right now and there is considerable buzz and excitement around their new Pixel 2 and Pixel 2 XL smartphones. If they have an actual burn in problem to contend with, that may create some major problems for Google. If you were planning to buy a Pixel 2 XL, are you going to proceed with your purchase or wait to see how this burn in issue pans out?

source: The Verge


About the Author: Jeff Causey

Raised in North Carolina, Jeff Causey is a licensed CPA in North Carolina. Jeff's past Android devices include an HTC EVO, a Samsung Note II, and an LG G3, and a Motorola Moto X Pure Edition along with a Samsung Galaxy Tablet 10.1. He currently uses a Samsung Galaxy S8 and (very rarely) a Nexus 7 (2013). He is also using a Verizon-branded Motorola Moto Z Play Droid supplied by his job. Jeff used to have a pair of Google Glass and a Moto 360 Sport in his stable of gadgets. Unfortunately, his wife and kids have all drunk the Apple Kool-Aid and have i-devices. Life at home often includes demonstrations of the superiority of his Android based devices. In his free time, Jeff is active in his church, a local MINI Cooper car club, and his daughter's soccer club. Jeff is married, has three kids, and a golden retriever.


  • Ultras1986

    i was going to buy one, but now i think i will wait to see what happens next