Customer support pipeline filling for Google Pixel 2 release

With IFA 2017 behind us along with a host of new smartphone announcements, many eyes will be turning to Google and the expected launch of the Google Pixel 2 devices around a month from now. In a sign that things are ramping up for Google and the new phones’ release, an employment opportunity was spotted on LinkedIn for a customer support position specifically supporting the Pixel 2.

The listing on LinkedIn is for a contract position being hired by Accenture with the role being assigned to Google. The ad indicates the position will work out of the Google campus in San Jose and the expected pay rate is $15 per hour. Initially the position is expected to be for a one year tenure, though the possibility exists for it to be extended. As far as qualifications, Accenture is hoping to find someone with a bachelor’s or associate degree and between one to two years of customer service experience. A successful applicant should also be familiar with Google products, especially services, and preferably they would own an Android phone.

Accenture has been known to work with Google in providing contract labor. The ad is also a good sign that Google is working to put the proper infrastructure in place to handle a new device launch. A big question that will still linger until people can start placing orders is whether Google accurately predicts demand. For the original Google Pixel phones, and in particular the Pixel XL, released last year, many interested buyers faced weeks of waiting for order fulfillment.

source: 9to5Google


About the Author: Jeff Causey

Raised in North Carolina, Jeff Causey is a licensed CPA in North Carolina. Jeff's past Android devices include an HTC EVO, a Samsung Note II, and an LG G3, and a Motorola Moto X Pure Edition along with a Samsung Galaxy Tablet 10.1. He currently uses a Samsung Galaxy S8 and (very rarely) a Nexus 7 (2013). He is also using a Verizon-branded Motorola Moto Z Play Droid supplied by his job. Jeff used to have a pair of Google Glass and a Moto 360 Sport in his stable of gadgets. Unfortunately, his wife and kids have all drunk the Apple Kool-Aid and have i-devices. Life at home often includes demonstrations of the superiority of his Android based devices. In his free time, Jeff is active in his church, a local MINI Cooper car club, and his daughter's soccer club. Jeff is married, has three kids, and a golden retriever.


  • Richard Dennis

    So $15 bucks an hour with a BA and in the bay area.. LOL sadly it will be immediately filled.. However when median housing prices are $1.25M, or you can rent for $2500 a month.. (more than what you make) I think this job would be bullshit at twice that rate. It is what’s wrong with America.. I dont Support the fight for $15, free market will always work itself out.. But this aint even enough to support yourself in the Bay Area.. Let alone make those student loan payments.

  • optimummind

    It would’ve been better if this was one of those “work at work” type of jobs.