LG has announced a new program to try to improve the deal for consumers buying a new LG G6 smartphone. Extending the manufacturer’s warranty to a full two years, the new LG G6 Second Year Promise program is designed to shift “the definition of ‘quality’ to one that includes not only device specs and build, but also the peace of mind consumers experience using them, particularly during long term ownership” according to Chang Ma, President of LG Electronics MobileComm U.S.A.
LG notes that consumers typically own their devices for 18 to 24 months, so the new extended warranty period will match up with that ownership period. The only requirement that LG is imposing on owners to take advantage of this new benefit is that they do have to register their device with LG within 90 days of purchase. As is typical for smartphone warranties, LG reserves the right to provide a new replacement device or a refurbished device as a replacement if a claim is made for a defective G6.
LG says they are also planning to ensure the claims and replacement process is a positive one for consumers that tries to minimize the disruption due to not having a smartphone available. Users will be able to file and track claims easily and LG says they will get the replacement device into the hands of consumers within two business days after they receive notification that the device to be replaced has shipped to LG.
If you have an LG G6 and want to get registered to get this extra warranty protection, hit the source link below.