Samsung’s Galaxy Note 7 is dead, but getting a return or exchange for a device has been a little scarce. But now, Samsung made an official statement saying that the voluntary recall now encompasses both original and replacement devices bough before or after September 15.
Hit the break for details.
Previously, the recall only covered the original Galaxy Note 7 devices purchased before September 15. Now, the recall encompasses both the original units as well as the replacement units purchased before and after September 15, meaning all variants bought at any time can be returned for a full refund now.
It goes without saying, the Galaxy Note 7 is dangerous because of its faulty battery problems, but it’s still proving difficult to get customers to return the handset. And that’s why, as part of this announcement, Samsung is offering some hefty incentives for customers who return the Galaxy Note 7.
As of October 13 at 3:00 p.m. eastern time, those who exchange their handset through the US Galaxy Note 7 Refund and Exchange Program will have the option of receiving a $100 bill credit towards another Samsung device or a $25 cash refund or bill credit towards any other branded smartphone.
- Samsung faces pressure in disposing of the Galaxy Note 7
- Galaxy Note 7 debacle cuts Q3 profits forecast by 33%
- Samsung has no idea why the Galaxy Note 7 is exploding
- The Galaxy Note 7 is dead
Samsung’s Galaxy Note 7 has become a huge ordeal. It’ll cost the company billions of dollars between all of the lost R&D, production costs, recall expenses and so much more.
If you own a Galaxy Note 7, be sure to head back to the retailer you purchased it from for a full refund. If you need more information, head on over to Samsung’s official recall page.