Half of recalled Galaxy Note 7 phones have been exchanged in the US

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The official recall for Samsung’s Galaxy Note 7 has been in full swing for a couple weeks now and it appears that it’s been pretty effective as Samsung just announced that half of all recalled phones in the US have now been exchanged.

Join us after the break for the details.

After a lot of criticism that the South Korean company wasn’t doing enough to get the faulty phones out of the hands of customers, the recall is now in full momentum as 500,000 of the 1 million recalled Galaxy Note 7 phones have arrived in the US to be made available to customers. The is definitely good news as Samsung originally stated that customers may have to wait until as late as October 21 to get a new device.

Also worth mentioning is that according to Samsung, 90% of customers who returned their Galaxy Note 7 chose to receive a new Galaxy Note 7 instead of exchanging it for a different phone. After all, aside from exploding batteries, the Galaxy Note 7 was a very well received phone with powerful specs and a first class camera.

If you returned your Galaxy Note 7, have you received a new one yet?

 

Press Release

Samsung Electronics America, Inc. announced today that about half of all recalled Galaxy Note7 phones sold in the U.S. have been exchanged through Samsung’s voluntary recall. Additionally, 90 percent of Galaxy Note7 owners have been opting to receive the new Galaxy Note7 since the phones became widely available on Wednesday, September 21.


About the Author: Kevin Arnold

Kevin has been obsessed with technology ever since the days of playing with commands in MS-DOS. As a graduate of the Rochester Institute of Technology where he studied a combination of New Media Programming and Photography, Kevin lives in New York City where he works as a photo retoucher. His first "smartphone" was the good old LG Voyager with its slide-out physical keyboard. The first Android device Kevin owned was the now-infamous HTC Thunderbolt, which he still has in a drawer somewhere. Currently rocking both the Nexus 6P and Nexus 5X, Kevin has a (un)healthy obsession with phones and has owned more than he can remember. When he's not shopping for a new phone, Kevin enjoys lots of food and wine, video games, astronomy, and the Big Apple.