You’re probably tired of hearing about the Galaxy Note 7 recall, but it’s still the hottest (pun definitely intended) issue with Android right now. At this point, we’re just waiting for replacement devices to roll in and for Samsung to get everyone swapped out to put this to bed once and for all, which might happen sooner rather than later when people start noticing their Note 7 batteries are getting gimped via an update.
President and COO of Samsung Electronics America, Tim Baxter, has certainly had to deal with a bulk of the backlash of the exploding phones in the US, so he’s stepped up to the plate to release a formal apology video over the entire situation.
The good news is that it’s not a deflection or an excuse or anything of the sort. Samsung botched these batteries and he knows it and owns up to it in the video without throwing suppliers under the bus. Baxter also stresses the importance of actually turning off and replacing your device, imploring users not to keep testing a potentially dangerous, exploding phone. They’ve already replaced 130,000 units and all replacements should be available by September 21st.
Here’s the video on YouTube, thanks to Android Police:
If you’re still using a Galaxy Note 7, be sure to take the advice and go get an exchange.