Sprint spoke out recently about the Froyo updates for their devices that are still awaiting it, and they have made similar statements via Twitter. So it’s not surprising that they have an internal document that has basically the same bullet points. It seems like they are distributing this to agents in their stores and at their call centers to use for an answer to the “When I will I get the 2.2 update on my phone” question. The standard response will be the usual company lines of “Sprint works closely with our manufacturing partners to deliver updates,” and “We bring software updates to our customers as quickly as possible.” Clearly Sprint is trying to reinforce the exact same message on every front.
While this answer may not be what customers want to hear, at least Sprint is addressing the issue head-on after months of silence. The document states that the update will be announced when it is ready directly from Sprint, and that the Epic 4G, the Transform, and Sanyo Zio are all being prepped for update. Stay tuned, and we’ll bring you that information the day it’s available.
[via Android Central]