Comments on: HTC Hero – Android 2.1 upgrade for UK – truth or tease?

By: Colyn

Colyn — Sat, 04 Sep 2010 15:20:13 +0000

of course with this upgrade being FOTA, we get to keep all our personal information and all the apps we’ve downloaded… almost like having an iPhone!

By: Colyn

Colyn — Sat, 04 Sep 2010 14:14:27 +0000

dave, that was really helpful – I’ve just done the same with my HTC Hero on 3. Thanks very much.

By: dave

dave — Sat, 28 Aug 2010 15:32:30 +0000

Got my upgrade on 3 last-night. Put the date forward a year and the download screen came up straight away. Might be something to do with me getting it unlocked though.

By: Vicki

Vicki — Tue, 08 Jun 2010 12:57:00 +0000

Still doing better than us poor souls on the Motorola Dext. It’s not even been decided if we will get the upgrade from 1.5 to anything else, with Motorola now caring about newer customers.

By: Jack Kemp

Jack Kemp — Tue, 08 Jun 2010 10:28:02 +0000

HTC are doing a lot of things right – we cannot deny this at all. But they need to take a leaf out of Apple’s book in terms of product support.

At least, this is my personal opinion.

However, HTC have a number of devices to support, while Apple realistically only have a handful. It’s easier to concentrate efforts on a couple of devices.

But still – this is no excuse really!

By: Llyander

Llyander — Tue, 08 Jun 2010 10:23:59 +0000

Yeah, gotta admit getting really hacked off with this now.

A few of the guys I work with have their new HTC Desire phones with their updated OS and yet we’re still stuck with an OS that’s so far out of date it’s not even funny anymore.

If this is how HTC treat their customers, and let’s be honest most people who buy something like the Hero will be fairly tech savvy, I think my next phone will be from another manufacturer.

Sorry HTC, you’ve burned through any leeway I might have been willing to give you.

By: paul72

paul72 — Tue, 08 Jun 2010 07:56:38 +0000

HTC know they have stuffed up massively on the updates, yet they have done nothing about it. It is getting boring the conversations on will they or wont they….

The iPhone 4 is looking attractive over the HTC now. I would consider jumping ship but I do love the Sense UI etc….

I just wish HTC would listen to their customers…..they are rubbish at customer service.

By: Jack Kemp

Jack Kemp — Tue, 08 Jun 2010 07:37:11 +0000

Hi Monkey,

Please correct me if I’m wrong, but “the West” includes the UK and Europe too. This particular post relates to the UK.

And as above, while we miss out on software updates, we make up for it with castles and nice curry

By: monkey

monkey — Tue, 08 Jun 2010 01:19:54 +0000

“sooner rather than later”? it is already way late. there is no more soon, just late.

and it already was released in the west in May.

By: Jim

Jim — Mon, 07 Jun 2010 23:46:51 +0000

kudos on the bread comment
you forgot to mention a decent curry