Motorola has been touting the Defy as being the most “rugged” device on the market. It has a body that is being presented as near-indestructible. Sadly, there might be some issues internally. It is suspected that the headphone jack may be putting too much pressure on the internal wiring and damaging the earpiece on the phone. Motorola is investigating, but this is disappointing news for a phone that is supposed to be the toughest on the market. Worst of all, if this is indeed the issue, it won’t be fixed by a simple software update… Motorola may have to head back to the drawing board.