Federal Trade Commission suing Amazon for wrongfully billing consumers with in-app purchases

The Amazon logo is seen on a podium duri

The Federal Trade Commission (FTC) is claiming that Amazon wrongfully billed consumers with in-app purchases committed by children. The company was apparently allowing children to make in-app purchases without parental approval. As soon as an in-app purchase request is brought up, there is no way of stopping the user from going through with it. Amazon has had policies to require a password when the amount exceeds $20, but in-app purchases typically total much less (until they build up). While a specific amount is not detailed, the FTC does say the total is in the millions. Last week, Amazon declined a settlement to avoid any future troubles.

Source: FTC

  • mike

    Here is the real issue: Even if parents set a password inside the app when an Amazon Appstore update is released anyone can install it, no password necessary. And guess what happens? The parental controls are turned off when installing an update. This will continue to be a problem until Amazon fixes their updates so it does NOT turn off parental controls.