Design choice delays OnePlus One in Europe

OnePlus_One_Official_01

If you were one of the people in Europe who ordered the OnePlus One, you may want to check your email this morning. According to androidworld.it, the company is sending out emails to people in Europe explaining that the OnePlus One is delayed due to a design choice. Basically what it boils down to, is the company modified the CE logo to match other icons in an attempt at being as “minimalistic as possible.” Apparently, this was unacceptable and orders that were shipped to soon-to-be owners, were sent back. The email that was sent is as follows:

“Hi,

Thank you for ordering from oneplus.net. Unfortunately due to an issue with customs in Europe, one of our shipments has been delayed on its way to the warehouse. Your order was among the affected.

The issue stems from our vision for the design of the OnePlus One. For the back cover, we wanted the regulatory icons and text to be in harmony with each other and appear be as minimalistic as possible. In order to achieve this, we modified the CE icon to match the other icons. This was deemed unacceptable and our shipment was returned.

You placed an order that was planned to be shipped last week. Due to unforeseen issues with our product design, we need two more weeks until we can ship. Please accept from us a complimentary cover and screen protector (when they become available later this month) as a token of good faith. You may also cancel your order and receive a full refund.

We sincerely apologize on behalf of the entire OnePlus Team for causing you such inconvenience, and hope you forgive us for making such mistakes in the course of our growth.

Best regards,”

So there you have it. Those of you affected by the situation will have to wait about two weeks before orders start to ship again. To make up for this situation, it looks like OnePlus is adding a free case and screen protector to the mix.

source: Androidworld.it (Italian)
via: ubergizmo


About the Author: Jack Holt

Jack is a tech enthusiast who is surviving small-town Wyoming. He's a newspaper editor by trade and a blogger for fun. His phone of choice is the Galaxy Note 4 and when he's not tinkering on that, he can be found researching new tech and wondering if his wallet can sustain a new tech purchase. When he's not in front of a computer, he's out in the mountains with his dog exploring the wilderness.