AT&T cuts return and service cancellation window to 14 days

AT&T has long been praised for its lengthy return policy for new devices and service contracts, but that’s all coming to an end. The company has revealed a new policy via its official website, shrinking the return window from 30 to 14 days.

“AT&T has updated its device return policy. Consumer customers will have 14 days to return a device for any reason and cancel service without paying an Early Termination Fee.¬†While this begins on October 7, AT&T customers will continue to have the option to update their voice and data plans at any time.”

The new policy goes into effect beginning today, meaning from this point forward subscribers will have just two weeks to decide if they are satisfied with both their smartphone/tablet and AT&T’s service. The carrier has also confirmed that purchases made on or before October 6th will still fall under the old 30-day schedule. For more on the specifics, head past the break.

Source: PhoneScoop

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