Comments on: HTC Hero Approved By Global Certification Forum

By: Android Smartphones

Android Smartphones — Wed, 05 Oct 2011 12:08:37 +0000

I looks as though HTC are in for a even tougher time now the security leak

By: Danny

Danny — Fri, 11 Jun 2010 10:46:15 +0000

Same problem here on Orange on 3rd HTC hero but missing calls all the time HTC support said wait for 2.1 but still waiting and Orange say its not a known issue!

By: Francis

Francis — Mon, 26 Apr 2010 10:23:47 +0000

Wow,

Very surprised to find such a number of people with the same problem.

I couldn’t phone for days and was getting apoplectic with rage as clients couldn’t get hold of me.

Standing still and in a new location, I had the exact same issue, I couldn’t even contact Orange – when I did, before he cut off he started mentioning something about 3G/2G, I selected ‘Use 2G networks only’ (what’s the point of having a 3G phone??!?!?!) and now the only real change is that the signal fluctuates less frequently and is at one or perhaps two bars for longer periods.

If I physically move the phone, signal seems to disappear.

I’m getting exacerbated by this ridiculous state of living and want OUT!!!! If it’s the phone, they need some legal action on them; if it’s Orange, they need something.

A paying customer deserves their due.

By: Danny

Danny — Fri, 02 Apr 2010 10:39:35 +0000

Same here poor signal but liove the phone, Orange sent replacement but still fluctuates from no signal to 3 bars. Waiting for Rom 2.1 on april 16th or is it a hardware issue, hope not as the best phone ever

By: Mark

Mark — Mon, 11 Jan 2010 22:43:28 +0000

Yes me too, I live in london, and get bad signal problems, I just travelled 4 stops on the overhead rail (walthamstow to Chingford, and could not send a text or make a call. HTC sort this out my Orange Hero is so lush I dont want to have to scrap it. I had a really old orange spv before and always got full bars wherever i went.

By: David

David — Thu, 03 Sep 2009 20:02:49 +0000

Same thing here. I phoned Orange too and they’ve offered to replace my Hero for me. But since my HTC TyTN II didn’t have these issues on Orange I suspect the problem is with the phone itself. It’s disgraceful that HTC would put out a phone that, while being beautiful, works so so poorly as a phone!

By: Jake

Jake — Sun, 30 Aug 2009 08:41:11 +0000

I used to have a Nokia 5800 on T-Mobile and always had full 3.5G signal. Two weeks ago, I got the HTC Hero (also on T-Mobile) and I don’t get 3G reception at all!

By: Mark Strutt

Mark Strutt — Fri, 28 Aug 2009 19:06:35 +0000

I have just taken delivery of an Hero on T Mobile and the signal at home is very poor.

By: John Etherington

John Etherington — Fri, 21 Aug 2009 19:26:08 +0000

I received a Hero from Orange last week excellent piece of kit which I love.
Like the rest of you I have a huge problem I cannot make or receive phone calls due to the very poor signal strength, which drops all together more often than not.
My old Viewty was also poor but never dropped calls.
To their credit Orange have offered to change out the phone after seeing the problem first hand in their shop.

Its a pity that HTC cannot hold their hands up and admit that they have a serious problem. Perhaps a few hits in the telecom press will wake up HTC before an otherwise excellent piece of kit gets the big E

Good luck to all!

By: James

James — Wed, 19 Aug 2009 16:57:24 +0000

Orange*